Customer Service Representative

3 weeks ago

Clear Lake, United States XPO Logistics Full time

Customer Service Representative (Part Time) - AfternoonWhat you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal and written communication skillsAbout the Customer Service Representative jobPay, benefits and more:Pay starts at $21.46Shift: AfternoonCompetitive and comprehensive benefits options available for those scheduled to work 30 hours or more/weekWhat you'll do on a typical day:Bill shipments according to applicable tariffs and pricing agreementsRecognize and resolve documentation errorsAssist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questionsPerform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billingProcess over, short, and damaged freight and related documentation for customer resolutionCustomer Service Representatives are required to:Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slipperyAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

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