Services Business Analyst

5 days ago

Atlanta, Georgia, United States ExecutivePlacements Full time

The Services Business Analyst plays a key role in supporting the Project Management team by coordinating administrative functions and overseeing project-related activities. This position is vital to ensuring projects remain well-organized, efficient, and on track to meet objectives.

Duties and Responsibilities

  • Prepare and distribute reports for Program and Project Managers, as well as the ADTRAN Management Team, as needed.
  • Collect, analyze, and interpret data to support informed decision-making.
  • Coordinate with customers and ADTRAN teams to manage orders, including order entry, approval, and sales order creation.
  • Create and track purchase order requests for partners and assist with invoice review and approvals.
  • Provide support for the month-end close process.
  • Maintain and update data records to ensure accuracy and consistency.
  • Develop and implement strategies to improve workflows, streamline processes, and increase overall efficiency.
  • Perform additional duties as assigned by the ADTRAN Representative or their designee.
  • Participate in special projects and assignments as needed to support evolving departmental and company priorities.

Qualifications

  • Bachelor's Degree in Business Administration or a related field is preferred.
  • Proven experience in project coordination, administration, accounting/finance, or planning within a Professional Services environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Microsoft Project.
  • Strong communication skills and the ability to manage multiple tasks simultaneously.
  • Capable of effectively presenting and conveying information, as well as responding to inquiries from managers, clients, customers, and the general public.
  • Demonstrated ability to interact positively and professionally with all levels of management, external vendors, and colleagues to foster strong working relationships.
  • Excellent written and verbal communication skills, with the ability to speak clearly and concisely, actively listen, respond to feedback professionally, and ask questions to ensure full understanding.

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