Customer Service Assistant
1 week ago
Company Description
About Us
At
Elevare Branding
, we specialize in creating meaningful connections between brands and their audiences through innovative strategies, creativity, and genuine service. Our mission is to elevate each client's presence with integrity, precision, and care. We value excellence, teamwork, and growth — both for our clients and our team members.
Job Description
Job Description
We are seeking a
Customer Service Assistant
who will play a key role in maintaining our company's reputation for outstanding client support. This position involves assisting clients with inquiries, ensuring their needs are met with professionalism, and providing a smooth communication flow between departments.
Responsibilities
- Provide exceptional customer support through phone, email, and direct communication.
- Coordinate with internal teams to ensure client satisfaction and timely resolution of requests.
- Maintain accurate client records and manage updates efficiently.
- Identify client needs and provide tailored solutions that align with company standards.
- Support administrative tasks related to customer service operations.
Qualifications
Qualifications
- Strong communication and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Attention to detail and ability to multitask effectively.
- Positive attitude and commitment to delivering quality service.
- Proficiency in basic office and computer applications.
Additional Information
Benefits
- Competitive salary ($50,000 – $54,000 annually).
- Opportunities for professional growth and career development.
- Supportive and collaborative work environment.
- Comprehensive training and mentorship programs.
- Paid time off and company incentives.
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