Cashier/Customer Service
3 days ago
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers in a grocery store environment. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle transactions efficiently while ensuring customer satisfaction.
Duties
- Operate the Point of Sale (POS) system accurately and efficiently for processing transactions.
- Provide excellent customer service by assisting customers with inquiries, product information, and resolving any issues.
- Perform cashiering duties including cash handling, processing payments, and managing receipts.
- Engage in upselling and merchandising to enhance the shopping experience and promote store products.
- Conduct product demonstrations to educate customers on new items or promotions.
- Maintain a clean and organized checkout area while ensuring that stock levels are adequate through effective stocking practices.
- Supervise junior staff as needed, providing guidance and support to ensure operational efficiency.
- Utilize retail math skills to manage transactions accurately and assist with inventory management.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- Familiarity with POS systems and cash handling procedures is essential.
- Basic math skills are required for accurate transaction processing.
- Strong communication skills with a focus on phone etiquette when addressing customer inquiries.
- Bilingual candidates are encouraged to apply as this can enhance customer interactions.
- Experience in merchandising and product demos is a plus.
- Ability to work collaboratively within a team environment while also taking initiative when necessary. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a dynamic retail environment
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
Work Location: In person
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