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Front Desk Receptionist

5 hours ago

Miami, Florida, United States Elite Gynecology Miami, LLC Full time

Front Desk Receptionist

Job Summary

Our growing practice is seeking for a Front Desk Receptionist who can assist in handling the front office and administrative duties directed by the office manager; including but not limited to patient scheduling, insurance verification, and check-in/check-out. We're looking for a candidate who would be able to provide exceptional customer service to our patients with compassion and respect.

Responsibilities and Duties

· Creates a welcoming atmosphere by greeting patients and visitors to the clinic

· Preferred knowledge with EMR system ECW/ Intergy

· Checks in and checks out patients in a timely, friendly manner

· Reviews Outlook email daily

· Follow up on any telephone encounters pending daily

· Manages high volume multi-line phone system incoming phone calls and voicemail

· Scheduling new and existing patient appointments by phone and online sources

· Process payments from patients for co-pays and uninsured visits

· Calling insurances to verify patient benefits

· Confirming appointments and advising patients of any responsibility

· Scanning/ faxing medical records

· Helps maintain office organized and administrative inventory up to date

· Coordinates lunch meetings with pharmaceutical representatives

· Provides patient support and guidance as needed

Qualifications and Skills Preferred

High school diploma/GED required (Associate degree preferred)

1+ years' experience in medical setting

Experience with insurance verification (preferred)

Familiarity with ECW/ Intergy (preferred)

Excellent communication and problem solving skills

Ability to work as a team

**PAY DEPENDING ON EXPERINCE**

Job Type: Full-time

Pay: $ $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

Application Question(s):

  • Are you willing to work overtime hours?

Experience:

  • Front desk: 1 year (Preferred)
  • Insurance verification: 1 year (Preferred)

Language:

  • English and Spanish (Required)

Ability to Commute:

  • Miami, FL Required)

Work Location: In person