Crew Lead
5 days ago
ABOUT US
We're a fast-growing pressure washing and sealing company committed to delivering exceptional service, eco-conscious solutions, and long-term value to residential and commercial clients. Our team thrives on professionalism, efficiency, and clean, modern branding — and we're looking for a crew lead who shares that vision.
ROLE OVERVIEW
As Crew Lead / Operations Manager, you'll be the frontline leader responsible for overseeing daily field operations, ensuring top-tier service delivery, and maintaining high standards of safety, quality, and customer satisfaction.
KEY RESPONSIBILITIES
Team Leadership & Oversight
Supervise and support field technicians during pressure washing and sealing jobs
Train new hires on equipment use, safety protocols, and service standards
Manage scheduling, route planning, and daily crew assignments
Customer Satisfaction
Serve as the primary on-site contact for clients
Ensure clear communication, professionalism, and timely service
Address customer concerns and follow up to ensure satisfaction
Quality Control & Efficiency
Conduct pre- and post-job inspections to ensure work meets company standards
Monitor equipment maintenance and supply inventory
Identify workflow improvements and report operational KPIs
Growth & Accountability
Track job performance, crew productivity, and customer feedback
Collaborate with ownership on service enhancements and branding consistency
Uphold company values of sustainability, integrity, and excellence
QUALIFICATIONS
2+ years of experience in pressure washing, sealing, or related field work
Proven leadership or crew management experience
Strong communication and problem-solving skills
Valid driver's license and clean driving record
Comfortable with mobile apps and basic reporting tools (Jobber, Excel, etc.)
PERKS & BENEFITS
Performance-based bonuses and advancement opportunities
Branded gear and equipment provided
Supportive team culture with hands-on training
Opportunity to shape the future of a growing service brand
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 40 per week
Work Location: In person
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