Crew Lead

5 days ago


Nashville, Tennessee, United States Cody X Full time $60,000 - $120,000 per year

ABOUT US

We're a fast-growing pressure washing and sealing company committed to delivering exceptional service, eco-conscious solutions, and long-term value to residential and commercial clients. Our team thrives on professionalism, efficiency, and clean, modern branding — and we're looking for a crew lead who shares that vision.

ROLE OVERVIEW

As Crew Lead / Operations Manager, you'll be the frontline leader responsible for overseeing daily field operations, ensuring top-tier service delivery, and maintaining high standards of safety, quality, and customer satisfaction.

KEY RESPONSIBILITIES

Team Leadership & Oversight

  • Supervise and support field technicians during pressure washing and sealing jobs

  • Train new hires on equipment use, safety protocols, and service standards

  • Manage scheduling, route planning, and daily crew assignments

Customer Satisfaction

  • Serve as the primary on-site contact for clients

  • Ensure clear communication, professionalism, and timely service

  • Address customer concerns and follow up to ensure satisfaction

Quality Control & Efficiency

  • Conduct pre- and post-job inspections to ensure work meets company standards

  • Monitor equipment maintenance and supply inventory

  • Identify workflow improvements and report operational KPIs

Growth & Accountability

  • Track job performance, crew productivity, and customer feedback

  • Collaborate with ownership on service enhancements and branding consistency

  • Uphold company values of sustainability, integrity, and excellence

QUALIFICATIONS

  • 2+ years of experience in pressure washing, sealing, or related field work

  • Proven leadership or crew management experience

  • Strong communication and problem-solving skills

  • Valid driver's license and clean driving record

  • Comfortable with mobile apps and basic reporting tools (Jobber, Excel, etc.)

PERKS & BENEFITS

  • Performance-based bonuses and advancement opportunities

  • Branded gear and equipment provided

  • Supportive team culture with hands-on training

  • Opportunity to shape the future of a growing service brand

Job Type: Full-time

Pay: $ $30.00 per hour

Expected hours: 40 per week

Work Location: In person



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