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Account Manager
2 weeks ago
Compensation DataNACompany OverviewWith $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires®. TBC is headquartered in Palm Beach Gardens, Florida. TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:Integrity - We act honestly because nothing is more important than our reputation. Teamwork - We are better together. People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.Accountability - We own our actions and decisions; we do what we say we are going to do.Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. DescriptionThe Account Manager is responsible to profitably grow NTW sales, gross margin and share of market in targeted growth channels. The Account Manager will focus on independent dealers and fleets. Success will be achieved through maintaining a customer-centric approach and flawless collaboration with the respective local Distribution Center Operations, Sales Operations, Sales Leadership and other TBC departments and functions.Job ResponsibilitiesActively engage and grow current and prospective customers in assigned market ensuring penetration in all channelsDrive Associate Dealer enrollments and engagements with Independent Tire DealersUnlock NTW’s growth potential in the Fleet Channel through new account acquisition and the maintenance of existing fleets accountsWork cross-functionally with Supply Chain Operations, Sales Operations, Finance and many other areas of the businessDevelop strong relationships with customers and supplier partnersParticipate in the deployment of marketing/promotional programsDemonstrated ability to convert or transition leads into profitable salesActively facilitate vendor programs with customer baseFacilitate and communicate NTW specific promotions and programsAdditional ResponsibilitiesEducate dealers regarding Fleet requirements, account growth and salesFacilitate dealer training opportunities and deliver strong presentation skillsDevelop customized business plans to present to customers to assist them in growing their businessAbility to organize and analyze data to aid in the decision-making processUse Salesforce.com to increase interaction with customers, track opportunities and unlock growthHold monthly and quarterly business reviews with customers to show ways to grow their business, and articulate how NTW can help them do soMeet and exceed established sales metrics and targetsBe the voice of the customer and marketplaceOther duties as assignedQualificationsProficient in Microsoft Office, especially Excel and PowerPointProven sales experienceAutomotive, tire experience or other transferrable sales skillsDemonstrated business and financial acumen across the organizationProfessional appearance and virtual/in-person communication skills requiredSelf-motivated and self-directed with a strong results orientation Valid drivers license and MOTUS complaint vehicleAbility to work autonomously with limited supervisionSelf-starter; can work independently with little to no daily/weekly guidanceB.A. or B.S. Business, Sales or Marketing preferred3+ years of related business experience in lieu of Bachelor’s degreeTravel via car daily.Travel via airplane required on occasion.Lifting/carrying laptop computer and accessories required on occasion.Use of computer keyboard and monitor required daily.Use of telephone required daily.Occasionally lifting up to 35 poundsThis location will be 100% remote in their book of business territoryLittle to no overnight travel requiredBilingual in Spanish /English is a plusBenefitsMarket competitive compensation401(k) and Roth with company match. Immediate 100% vestingComprehensive benefits including medical, dental and vision Company paid short term disability and employer subsidized long term disabilityCompany paid life insuranceDiscounted tire purchasingTuition reimbursementEmployee assistance programGenerous paid vacation and paid time offCustomizable voluntary benefits and MoreMission Critical CompetenciesTBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Cultivates Innovation: Creating new and better ways for the organization to be successful.Collaborates: Building partnerships and working collaboratively with others to meet shared objectivesCustomer Focus: Building strong customer relationships and delivering customer-centric solutions.Develops Talent: Developing people to meet both their career goals and the organization's goals.Ensures Accountability: Holding self and others accountable to meet commitments.Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.
