Power Platform Admin

IT STAFFING SERVICES SOLICITATION UNDERDEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) Solicitation Reference Number: Working Title: Power Platform Admin Title/Level: Product Support Analyst Category: Technical Services, Help Desk and Operations Full Time I. DESCRIPTION OF SERVICES Texas Education Agency requires the services of Product Support Analyst , hereafter referred to as Candidate(s), who meets the general qualifications of Product Support Analyst , Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Education Agency. All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Education Agency and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Education Agency will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Position Overview: We are seeking a highly skilled and motivated analyst to oversee the upgrade and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. The ideal candidate will have extensive experience with Co-Pilot Studio, Power BI Reporting, creating and managing Power BI Dashboards, and Power Platform Canvas app development. This role requires a proactive individual who can lead initiatives, provide technical expertise, and ensure the seamless operation of our Power Platform solutions. Key Responsibilities: - Manage the upgrade and troubleshooting of the Power Platform CoE toolkit. - Provide expertise in Co-Pilot Studio to enhance and streamline development processes. - Develop, create and manage Power BI reports and dashboards to support business intelligence needs. - Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements. - Collaborate with cross-functional teams to ensure the effective implementation and utilization of Power Platform solutions. - Conduct training sessions and provide support to team members on Power Platform tools and best practices. Job Qualifications: - Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards, with a deep understanding of data visualization and analytics. - Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooing issues. - Proficiency in Co-Pilot Studio: Strong Knowledge hands-on experience with Co-Pilot studio for development and automation. - Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps, with a focus on user experience and functionality. - Strong understanding of Azure Services including Azure Analytics - Strong problem-solving skills: Ability to diagnose and resolve technical issues efficiently. - Process documentation skills: Experience in creating and maintaining detailed process documents to ensure clear and consistent workflows. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience Required Hands on experience administering Microsoft and Microsoft Power Platform component Required Experience with troubleshooting technical issues, analyzing logs and debugging software applications. Required Strong understanding of data visualization principles, data modeling using Power-BI Required Familiarity with Microsoft Azure Services, particularly Azure Active Directory Required Experience with Dynamic for Customer Services is highly desired. III. TERMS OF SERVICE Services are expected to start // and are expected to complete by //. Total estimated hours per Candidate shall not exceed hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Texas Education Agency. Normal business hours are Monday through Friday from : AM to : PM, excluding State holidays when the agency is closed. The primary work location(s) will be at % Remote, Work Location With-in the United States. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Education Agency will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Education Agency. V. OTHER SPECIAL REQUIREMENTS