GW - GIS Web Admin & Analyst

Job Title: GIS Web Admin & Analyst

Location: Remote

Start Date: Immediate

About Gateway:

Gateway Fiber is seeking an outstanding individual to fill our GIS Web Admin & Analyst role. Gateway is creating a leading, national fiber-to-the-home platform. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.

Gateway's Beliefs About People:

Gateway believes that people want to know they are cared for both professionally and personally at work. We all share a clear vision of where the company is going and how our contributions positively affect our culture and operational performance. At Gateway, we look out for each other and actively find ways to help one another. We all have a role in defining the path forward towards the company's vision. We strive for a transparent environment where information is readily shared and our teams feel safe to share feedback, even if it might seem unpopular. Someone in the right role with the tools to succeed can operate autonomously to meet their objectives. Gateway's beliefs about people shape the company and the way we do business.

Expected Outcomes and Requirements:

As the GIS Web Admin & Analyst, you'll manage our enterprise GIS web environments (user accounts, permissions, web maps, data hosting, troubleshooting) and perform hands-on GIS analysis, mapping, and data support. This hybrid role is ideal for someone who enjoys technical system management, thrives in analytical, project-driven GIS work, and is comfortable engaging with both internal teams and external partners.

Web Administration (ArcGIS/Esri)

• Manage user accounts, permissions, groups, and contractor access for ArcGIS Enterprise and Online.
• Create, configure, and share web maps and dashboards (Field Maps, ArcGIS Online, Experience Builder, Instant Apps, Survey 123).
• Serve as the publishing authority for datasets authored by the GIS team within ArcGIS Enterprise.
• Collaborate with internal teams to manage schema updates, feature classes, and data integrity within the enterprise geodatabase. This may include hosting and maintaining data within the Esri Data Store.
• Troubleshoot GIS system issues and coordinate with Esri support.
• Participate in upgrades, patches, and versioning for GIS platforms.
• Ensure data integrity, security, and system performance.
• Serve as a point of contact for employees and vendors who use GIS maps and tools, providing support and guidance as needed.

GIS Analysis & Data Support

• Utilize ArcPro to assist in GIS and data science projects
• Perform spatial analysis, mapping, and data updates for engineering, planning, and operations.
• Execute data validation and QA/QC on internal and vendor datasets.
• Deliver ad hoc analysis, maps, and reporting as assigned by the GIS Coordinator.

The successful candidate will bring the following to the table:

• Bachelor's degree in GIS, Geography, Computer Science, IT, or equivalent experience.
• 3–5 years of experience in GIS system administration and analysis, ideally in telecom, utilities, or broadband.
• Proficiency with ESRI ArcGIS Enterprise, ArcPro Desktop, ArcGIS Online, Field Maps
• Strong understanding of user management, permissions, and web map sharing in ArcGIS.
• Experience with SQL Server and database management.
• An outgoing personality with strong interpersonal skills; able to confidently interact with employees, vendors, and stakeholders to provide support and training.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with virtual machines, cloud environments, and networked GIS architecture.
• Working knowledge of Python, ModelBuilder, or other automation tools.
• ESRI Enterprise Administration Professional certification.
• Experience supporting contractor onboarding and access.

What's in it for you?

• Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
• Opportunities for career growth and professional certification support.
• Flexible, collaborative, and innovation-focused work environment.
• A chance to make a tangible impact expanding broadband access nationwide.