Front Desk Clerk/Admin Assistant

19 hours ago


Los Angeles, United States Pacwest Management Inc Full time
Job DescriptionJob Description Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary

 The Front Desk/Admin Clerk serves as the first point of contact and will provide administrative and clerical assistance to ensure smooth office operations and support the accounting department in our property management office. This role requires exceptional customer service skills, attention to detail, and the ability to handle various administrative tasks efficiently. The ideal candidate will contribute to a welcoming and professional environment while ensuring smooth daily operations. 

Responsibilities
Administrative Support
: Perform general office duties, including answering phone calls, responding to emails, and maintaining accurate records.
 
  • Checking Phone Messages every morning and distributing 
  • Checking the mail, sorting and distributing 
  • Outgoing mail to the mail room 
  • Keeping track of office supplies, ordering and organizing 
  • Filing/Creating Files/Organizing Files
Accounting Support: Preparing and processing invoices for vendors and customers. Processing payments to vendors, verifying discrepancies or issues, maintain and update accounting records.
Maintenance Coordination: Receive and log maintenance requests from residents, ensuring timely communication with maintenance staff and follow-up.
  • Calling Vendors and Service Providers for information
Property Management Software: Utilize property management software for tracking resident information, payments, and maintenance requests.
Meeting Coordination: Assist in organizing meetings, including setup and communication with attendees.Conflict Resolution: Address resident concerns and complaints professionally, escalating issues to management as necessary.
Customer Service: Greet visitors warmly, addressing inquiries and providing information as needed.
Additional tasks as they may be assigned by management or staff.

Qualifications
  • Education: High school diploma or equivalent; additional education in hospitality or business administration is a plus.
  • Experience: Previous experience in customer service or administrative roles preferred.
  • Skills: Strong interpersonal and communication skills, proficiency in Microsoft Office Suite, and experience with property management software is a plus.
  • Attributes: Professional demeanor, strong problem-solving skills, and the ability to work independently and as part of a team.


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