Sr. Key Account Manager

Job Description

As a team member playing a senior role on a Key Account in the US for the LEGO Group, this position is vital in delivering against our strategic, financial, and operational goals with retail partner. Exceptional team collaboration is required in a constantly evolving retail environment. The position requires strong analytical abilities, negotiation skills, financial competence, results-orientation, and networking skills, with responsibilities spanning across end-to-end business functions. Attention to detail and critical thinking will make you a key senior member of our key account management team.


Core Responsibilities

Joint Business Planning - contribute to the strategic framework of the customer business plans, in partnership with the Key Account leadership, by having responsibility for all elements of the operational platform in the Joint Business Planning process, inclusive of financial inputs.

Financial management and oversight work with various collaborators internally and externally to run the retailer P&L as well as team budgets. Inclusive of investment strategies, and claims analysis & resolution management.

Space Management – Based on strategic insights and analytics, work closely internally and with retailer Merchandising and Category Management teams to sell in POG/ space and ensure flawless execution with each transition.

Customer Demand Planning – partner with market operations colleagues to execute a collaborative planning process with our retail partner. Lead operational processes that enable best in class collaboration between sales and operations team, for example, planning committed volume. Drive alignment between internal and external customer sales plans.

Inventory Planning & Management – Work closely with market operations and supply planning colleagues to ensure scorecard performance related to inventory management. Leverage understanding of factors that impact turns to drive inventory management innovation across all store segments. Accountable for supporting management and execution of the short-term demand signal and order flow. Ensure consistent communication flow & information transparency between customer Planning & Inventory Management teams and the LEGO Group.

Team Leadership - Positively contribute to team dynamics as well as in the broader organization by fostering a team environment that is conducive to respect, constructive challenging, mutual support, openness to alternative points of view, and creative thinking.

Play your part in our team succeeding

This Sr. Manager role is responsible to deliver on customer objectives by managing our end-to-end B2B engagement with a unique and challenging customers. The person in this role will handle multiple business partners in different channels, in a market that requires great agility and flexibility. In addition, Results Orientation (notably on P&L ownership, data-driven decision making and strong planning & operations) and Relationship Elevation (effective negotiation, collaborative planning and increased innovation) are critical to the role.

Do you have what it takes?

• 
  
  
• 5+ years related experience in consumer packaged goods or fast-moving goods
• Demonstrated account management skills with an insights-based approach to selling that builds effective solutions.
• Demonstrated proficiency in effective negotiation, thoughtful planning, collaborative inventory management, and analytical thinking.
• Strong professional abilities, including a solid understanding of business operations, a collaborative approach, effective communication skills, a team-oriented attitude, and a dedication to integrity.
• Ability to prioritize tasks and coordinate activities across multiple functions by applying strong planning and organizational skills, resulting in efficient and timely execution.
• Self-motivated, creative and results driven with an ability to think critically, interpret trends and challenge the status quo
• Expertise in Microsoft Excel required
• Proven LEGO Leadership Playground behaviors –bravery, curiosity, focus
• Experience working with large US retailers a plus, specifically within a fast-moving consumer goods company
• Experience in budget & financial management a plus
  
  

New Location Update

This position will initially be based at our LEGO Education office at Boylston St, Back Bay, Boston before moving to a new central Boston office location by the end of 2026. Our hiring teams will discuss this with you during the interview stages.

Hybrid working model

Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.

Compensation

The salary for this position has a range of $139,600 - $209,500 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

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