Salesforce Sr. Program Manager
3 weeks ago
About the Salesforce Sr. Program Manager This is an exciting opportunity to join one of Verndale's fastest-growing practice areas. You will have the opportunity to build relationships with exciting brands, impact client growth, and play a key role in delivering value for our customers. The Sr. Program Manager will directly build and manage client relationships with a portfolio of 8-12 key accounts, and partner closely with Salesforce and the Verndale delivery team to ensure client satisfaction. This role is critical to internal communication and collaboration, ensuring that all stakeholders have a pulse on client health, client expectations, and alignment with business priorities. Responsibilities Maintain regular communications with clients to ensure you and the team have a consistent and clear understanding of expectations at all times. As the quarterback for client engagements, ensure that projects are successfully completed and partner with the delivery team to solve client challenges and escalate as appropriate. Be a key internal point of contact, providing ongoing communication focused on client health for your portfolio of clients. In partnership with practice leadership, expand Verndale’s reach and influence within each account. Work closely with practice leadership and Solution Consultants to build strategic roadmaps and identify and pitch new opportunities to your clients in pursuit of achieving sales and revenue targets. Drive the lifetime value (LTV) and overall satisfaction of each client. Build meaningful account plans that demonstrate an understanding of our clients' organizations, what they value, and how we are acting on growth opportunities. In conjunction with practice leadership and Solution Consultants, maintain high client satisfaction scores and retention rates. Qualifications 5-7 years of experience in the delivery of digital projects, including digital experiences, digital marketing, eCommerce technologies, or similar. Experience working in the Salesforce ecosystem and partnering cross-functionally to guide clients through complex implementations that solve their business needs. Keen understanding of the business and organizational needs of Salesforce clients and prospects. Comfort with navigating contract negotiations and occasional challenging conversations. Experience in an agency setting managing at an account portfolio level. Ability to deliver concise reports and compelling presentations to key stakeholders internally and externally. Experience recommending and applying digital experience strategy, digital marketing, and technical best practices. Strong contributor with high motivation and the ability to take initiative, set priorities and perform tasks with minimal guidance. Strong strategic selling skills. You know how to identify an opportunity, craft a solution and tell a compelling story. Comfortability and poise with clients at all levels of the organization. Must be a presence in the room, have excellent conversation skills, and have the ability to read people. Superior verbal and written communication skills. Ability to collaborate and communicate with all levels of employees and management. Professional, detail oriented, methodical, and organized. Ten Great Reasons to Work at Verndale We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design. We foster a culture that enables every person in the organization to do the best work of their career. We offer regular training and professional development to move careers forward. Client and employee satisfaction are our two most important business metrics. We celebrate and champion diversity, equity, and inclusion. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more. We support a healthy work/life balance. We are fully remote enabled and embrace the evolving definition of the workplace. About Verndale Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success. If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale. Compensation & Benefits Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR
-
Sr. Project/Program Manager- Salesforce CRM
1 week ago
Boston, United States Saviance Full timeJob Title: Sr. Project/Program Manager- Salesforce CRM Location: Remote- East Coast hours Contract: 12+ Month Contract BigRio is seeking a highly experienced Program/Project Manager with extensive knowledge and experience in Salesforce CRM to lead the development and implementation of Salesforce CRM projects for our company's clients. The ideal candidate...
-
Sr. Salesforce Administrator
1 week ago
Boston, United States Westinghouse Electric Company, LLC Full timeSr. Salesforce Administrator - Direct Hire Plantation, FL - Hybrid Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek...
-
Salesforce Program Manager, Principal
2 weeks ago
Boston, United States Slalom Full timeWho You Will Work With At Slalom, personal connection meets global scale. Our vision is to create an environment in which everyone loves their work and life. Our Boston Delivery Leadership team helps organizations of all kinds redefine what is possible, give shape to the future—and get there. We focus on high-impact projects, meeting our clients where...
-
Salesforce Program Manager, Principal
5 days ago
Boston, United States Slalom Consulting Full timeWho You Will Work With At Slalom, personal connection meets global scale. Our vision is to create an environment in which everyone loves their work and life.Our Boston Delivery Leadership team helps organizations of all kinds redefine what is possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they...
-
Salesforce Program Director
1 hour ago
Boston, United States Next Ventures Full timeSalesforce Program DirectorOur North East based client is seeking a Salesforce Program Director to lead the implementation and management of its Salesforce platform. This role ensures alignment with business goals, manages risks, and drives cross-functional collaboration to enhance operational efficiency and customer experience.Key ResponsibilitiesAlign...
-
Sr. Salesforce Developer
2 weeks ago
Boston, United States Kyyba Full timeResponsibilities: The Salesforce Developer will be responsible for the end-to-end development and support of Salesforce applications and related data to support DOL's key business processes and applications. The incumbent will build solutions for business problems into the Salesforce Platform including functional requirements, needed workflows, accompanying...
-
Salesforce Program Manager, Principal
1 week ago
Boston, MA, United States Slalom Full timeWho You Will Work With At Slalom, personal connection meets global scale. Our vision is to create an environment in which everyone loves their work and life. Our Boston Delivery Leadership team helps organizations of all kinds redefine what is possible, give shape to the future—and get there. We focus on high-impact projects, meeting our clients where...
-
Sr Salesforce Administrator
24 hours ago
Boston, United States MAXIMUS Full timeDescription & Requirements • Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams. • User setup and maintenance, including Active Directory and Azure authentication. • Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations...
-
Sr. Salesforce Developer
6 months ago
Boston, United States Mindlance Full timePosition Summary: The Salesforce Developer supports the Agency working as a member of the Technology, Analytics and Digital Transformation ("Technology") team. The Salesforce Developer is responsible for the design, build, documentation, testing, configuration and setup of Salesforce applications and related data that leverage and maximize the...
-
SALESFORCE PROGRAM MANAGER, WBUR, Product
1 week ago
Boston, United States InsideHigherEd Full timeSALESFORCE PROGRAM MANAGER, WBUR, Product & Audience InsightsTracking Code: 24500770330920Job Description SALESFORCE PROGRAM MANAGER, WBUR, Product & Audience Insights Category Charles River Campus --> Broadcast Media Job Location BOSTON, MA, United States Tracking Code 24500770330920 Posted Date 9/23/2024 Salary Grade Grade 51 Position Type...
-
Boston, United States Boston University Full timeWBUR's Product and Audience Insights team is responsible for growing, engaging, and converting audiences across WBUR platforms. The team is comprised of product managers, engineers, data analysts, and data architects, with the goal of optimizing the audience experience for all WBUR listeners. The team manages the distribution of our content on owned (web,...
-
SALESFORCE PROGRAM MANAGER, WBUR, Product
2 months ago
Boston, United States Boston University Full timeWBUR's Product and Audience Insights team is responsible for growing, engaging, and converting audiences across WBUR platforms. The team is comprised of product managers, engineers, data analysts, and data architects, with the goal of optimizing the audience experience for all WBUR listeners. The team manages the distribution of our content on owned (web,...
-
Salesforce Program Manager, Principal
5 days ago
Boston, MA, United States Slalom Consulting Full timeWho You Will Work With At Slalom, personal connection meets global scale. Our vision is to create an environment in which everyone loves their work and life.Our Boston Delivery Leadership team helps organizations of all kinds redefine what is possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they...
-
Senior Manager, Salesforce CRM
3 days ago
Boston, United States Apryse Full timeJob DescriptionJob DescriptionThe Role:The Sr. Manager of Salesforce CRM will be responsible for managing our Sales and Marketing technology stack including Salesforce. The ideal candidate must be passionate about enhancing the user experience through technology and eager to make a meaningful impact within a dynamic and fast-growing company. The successful...
-
Salesforce Quality Engineer/ Test Lead
4 days ago
Boston, United States Slalom Full timeWho You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing...
-
Salesforce Project Manager
1 week ago
Boston, United States Saxon Global Full timeRole - Salesforce Project Manager Rate - $70/hr on C2C Work Auth - All Except H1B Hybrid Schedule Boston, MA ( Preferred Local Candidates ) RESPONSIBILITIES: A Kforce client in Boston, MA is hiring a Salesforce Project Manager. In this role, you will be responsible for managing the technology implementation, coordinating between business, technical, and...
-
Salesforce Senior Account Manager
5 days ago
Boston, United States Verndale Full timeAbout the Salesforce Senior Account Manager This is an exciting opportunity to join one of Verndale's fastest-growing practice areas. You will have the opportunity to build relationships with exciting brands, impact client growth, and play a key role in delivering value for our customers. The Sr. Account Manager will directly build and manage client...
-
Salesforce Technical Architect
4 months ago
Boston, United States Slalom Full time**Please note this role requires you to be on site in our Boston office 1-2 days/ week and or at client sites as needed. You'll need to live within a commutable distance to Boston to be considered for this position. Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the...
-
Salesforce Technical Architect
5 days ago
Boston, United States Slalom Consulting Full time**Please note this role requires you to be on site in our Boston office 1-2 days/ week and or at client sites as needed. You'll need to live within a commutable distance to Boston to be considered for this position.Who You'll Work WithAs a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the...
-
Salesforce Health cloud Sr. Developer
4 weeks ago
Boston, United States Cognizant North America Full timeWhy choose cognizant? It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. Must be legally authorized to work in...
