Operations Specialist
4 weeks ago
I. Job Summary
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
II. Essential Duties and Responsibilities
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Creates, distributes, and closes-out customer tickets on a daily basis.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operations and/or dispatch issues.
- Completes and maintains a variety of reports as directed by the department manager.
- Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with data collection and reporting required for incentive pay programs.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data on a daily basis.
- Performs other duties as assigned.
III. Supervisory Responsibilities
This job has no supervisory duties.
IV. Qualifications
- A. Education/Experience
- Education: High school diploma or G.E.D. (accredited)
- Experience: No prior work experience required.
- B. Certificates, Licenses, Registrations or Other Requirements
- None required.
- C. Other Knowledge, Skills or Abilities Required
- None required.
V. Work Environment
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
- Required to exert physical effort in handling objects less than __ pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;
Normal setting for this job is: office setting and/or landfill.
The expected base pay range for this position across the U.S is $26.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.
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