Technical Operations Specialist
3 weeks ago
Job Overview
RxSight, Inc. is seeking a highly skilled Technical Operations Specialist to join our team. This individual will be responsible for managing customer equipment for optimal uptime and resolving technical issues related to RxSight technology.
About the Role
The Technical Operations Specialist will work closely with our Technical Support team to provide feedback on Light Delivery Device performance and identify opportunities for improvement. They will ensure that installations are performed correctly and that Out Of Box Quality tracking and standards are met.
This role requires strong technical knowledge of the system software, equipment application, and technical attributes of the technology. The successful candidate will provide real-time feedback to our Rapid Adoption team to facilitate the rapid adoption of RxSight technology.
Responsibilities
- Perform preventive maintenance and monitor installed base data accuracy
- Ensure configuration management consistency and submit accurate Field Service Reports
- Manage spare part inventory to ensure field levels accuracy and return used parts within 24 hours
Requirements
To be successful in this role, you will need:
- Experience with handling and integrating optics, electromechanical devices
- Familiarity with documentation requirements and procedures in a FDA regulated company
- Excellent communication skills, listening, and problem-solving skills
- Ability to interface with all levels and functions within the organization
Benefits
RxSight, Inc. offers a competitive salary of $65,000 per year, as well as comprehensive benefits and professional development opportunities. The estimated annual salary range is $60,000 - $80,000 based on location and experience.
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