Multifamily Business Manager

3 weeks ago

Laguna Niguel, United States North Coast Full time $70,000 - $75,000

North Coast is an owner-operated property management group with a 20+ year track record for creating thriving multifamily communities. We are seeking a Business Manager to lead operations at Vilara, an exquisite property located in Laguna Niguel, CA.


Here's a snapshot of the Business Manager role:

  • Provide strategic leadership for all property operations, encompassing leasing, maintenance, and administration.
  • Drive success by delivering exceptional service and ensuring the property remains well maintained, both inside and out. This includes inspecting the property on a regular basis and taking timely action to resolve needs as they arise.
  • Empower your team through thoughtful verbal and written performance evaluations, fostering a culture of growth and success.
  • Maintain fiscally stabilized operations, preparing and managing annual operating and reserve budgets.
  • Coordinate maintenance inspections with facilities staff and ensure work orders are processed in a timely manner.
  • Oversee the preparation and processing of rental agreements and related documentation.
  • Build rapport with the community's resident base.
  • Ensure rent collection and timely resolution of delinquent accounts.
  • Prepare monthly reports for our corporate office.
  • Coordinate and manage on-site projects by soliciting proposals and supervising third party vendors and service companies.
  • Collaborate with corporate marketing team to ensure campaign effectiveness based on real-time property needs.


Qualifications

  • A minimum of 3 years apartment management experience.
  • Flexible hours/days for response to after-hours emergencies.
  • At least two years of higher education.
  • Self-motivated with strong organizational and problem-solving skills.
  • Team and goal-oriented.
  • Demonstrates ability to resolve conflict in a calm and professional manner.
  • Outstanding written and oral communications, and interpersonal skills.
  • Proficient in MS Word and Excel and Yardi.
  • Valid DL and car preferred.
  • Bilingual a plus.


Benefits & Other Perks

The following benefits are available after 30 days of employment:

  • Medical, dental & vision
  • 401K+ employer match up to 5%
  • Significant onsite rent discount
  • Employee referral program
  • Tuition reimbursement
  • Monthly and annual bonuses


About North Coast

We're a property operations firm and we're on a mission to perfect the apartment living experience. Our average community ratings and reviews are among the top 10% in the nation, with multiple properties in the top 1%. We believe that the key to our portfolio-wide success is happy associates. Here are just some of the ways we provide personal and professional support to our employees:


We offer competitive pay & perks.

We offer competitive salaries, a 5% 401k match, and excellent benefits packages.


Family matters to us.

We care about the people you love, too. North Coast provides FMLA support, with up to five weeks paid salary for qualifying events. Competitive healthcare contributions, bereavement, parental leave and our new "Personal Hardship" policy are all different ways we support you and those you hold most dear.


Your opinion is important. 

All North Coast employees are encouraged to provide their own unique perspectives on both community and organizational levels. We also publish a quarterly internal newsletter and monthly community newsletters to keep you up-to-speed on what’s going on across our network.


We make a difference in our neighborhoods and communities.

Through our Impact Program, we ensure that each of our communities meets North Coast’s rigorous standards for efficiency. We also support social engagement through things like experiential events, volunteer opportunities, and food drives. 


If you're ready to bring your expertise, leadership, and passion for excellence to a role where you’ll truly make a difference, we’d love to meet you

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