Senior Customer Trainer

2 weeks ago

Irving, United States Abbott Full time $83,000 - $166,000
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You’ll Also Have Access To

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Irving TX location in the Core Diagnostics Division.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

What You’ll Work On

Qualified candidates must currently live in Dallas, TX area (On-site position)

Relocation assistance is not authorized for this position.

This position has training responsibility for all customers training within the US commercial area.

Business-related travel: Trainer maybe asked to travel to a customer site to conduct on-site training as business needs dictate.

Implement and execute the commercial training strategy for customers.

Gather feedback and perform analysis to identify existing training gaps, root causes; and recommended and implement resolutions and training improvements.

Coordinate with other trainers to assess and deliver on customer training needs; including creation and updates to key training material, session design and creation.

Monitor progress, provide feedback, and coordinate remediation plans for individual trainees to ensure adoption of key training outcomes.

Facilitate communication between the field and in-house training with regards to training class schedules, attendees, organizational training needs, and opportunities for training improvement.

Responsible for implementing and maintaining the effectiveness of the quality system by understanding and adhering to the Code of Business Conduct, Operating Guidelines and Abbott Quality System Guidelines.

Required Qualifications

  • Bachelor's Degree with a minimum of 3 years related professional experience.
  • At least 3 years’ experience in a field-based sales/service/support role is necessary.
  • Must have an understanding of basic learning principles and adult learning theory.
  • Proven presentation and consultative skills necessary.
  • Must have diagnostic product knowledge and a demonstrated, proven track record of driving for results.

Preferred Qualifications

  • Direct experience in deliver both classroom and virtual training to professional learners
  • 6 years of related experience in diagnostic, medical devices or capital equipment sales, service, or sales support roles

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is $83,000.00 – $166,000.00. In specific locations, the pay range may vary from the range posted.

  • Senior Technical Trainer

    1 month ago

    Irving, United States FST Technical Services Full time

    GENERAL DESCRIPTION The Senior Technical Trainer will lead and drive to completion all assigned duties to enable the Technical Training Department to provide equipment training to customers and internal service personnel. The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience. ROLES &...

  • Learning Technical Trainer II

    1 month ago

    Irving, United States Impresiv Health Full time

    Title: Learning Technical Trainer II Schedule: Monday-Friday Location: Irving, TX Description: The Learning Technical Trainer II is responsible for planning, developing and conducting standardized Business systems training programs to meet the organizations Business system requirements, new business objectives and regulatory guidelines. The Learning...

  • Personal Trainer

    4 days ago

    Irving, United States 24 Hour Fitness Full time

    FULL-TIME Part-time LOCATION 2280 Market Place Blvd Irving TX 75063 JOB SUMMARY The Premium HIIT Instructor (Technogym) is responsible for delivering exceptional HIIT training sessions for clients. Must have demonstrated ability to coach and manage time while motivating clients in a small group setting (up to 18 people in class). The HIIT Coach is...

  • Compassionate Senior Helpers Caregiver

    3 weeks ago

    Irving, Texas, United States Senior Helpers - Irving, TX Full time

    Unlock a Rewarding Career in Senior Home CareWe are seeking compassionate and dedicated individuals to join our team as Senior Helpers Caregivers. As a valued member of our community, you will have the opportunity to make a lasting impact on the lives of our clients and their families.About the Role:As a Senior Helpers Caregiver, you will provide one-on-one...

  • Senior Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Elite Services Full time

    Job OverviewAs a Senior Customer Service Representative at Elite Services, you will play a vital role in providing exceptional customer support to our clients. This is an exciting opportunity for a highly skilled and experienced professional to join our team and contribute to the success of our organization.About the RoleWe are seeking a talented individual...

  • Technical Training Lead

    4 weeks ago

    Irving, Texas, United States FST Technical Services Full time

    Job Overview:The Senior Technical Trainer position at FST Technical Services requires a highly skilled individual to lead and drive the Technical Training Department. As a key member of the team, you will be responsible for providing equipment training to customers and internal service personnel.About the Role:Develops new training courses/materials, as...

  • Senior Systems Software Engineer for Custom Database Applications

    4 weeks ago

    Irving, Texas, United States The Judge Group Full time

    The Judge Group is seeking a highly experienced Senior Systems Software Engineer to lead our custom database application development team.Job Description:We are looking for an expert in software development with 5-7 years of experience who can coordinate and lead teams, design, develop, train, implement, and maintain custom software applications, including...

  • Senior Portfolio Manager

    3 weeks ago

    Irving, Texas, United States Cognizant Full time

    Cognizant is seeking an experienced Senior Portfolio Manager to lead our Global Delivery team for Enterprise and Corporate systems Business groups of a large Communications customer based out of Dallas. The ideal candidate will have more than 20 years of total IT experience and prior experience as an EPL for large customers.The successful candidate will be...

  • Senior Software Engineer

    2 weeks ago

    Irving, Texas, United States Vizient Full time

    We're looking for a skilled Senior Software Engineer to join our team at Vizient. As a Senior Software Engineer, you will play a key role in designing, developing, and delivering software solutions that meet the needs of our customers.About the RoleThis is an exceptional opportunity to work with a talented team of engineers and contribute to the development...

  • Senior Customer Service Representative

    1 month ago

    Irving, United States Biote Full time

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. We are seeking an experience Sr Customer Service...

  • Senior Customer Service Representative

    1 month ago

    Irving, United States Biote Full time

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.We are seeking an experience Sr Customer Service Rep...

  • Technical Director

    1 week ago

    Irving, Texas, United States Microsoft Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our Chief Architect Office. As part of the Global Customer Success organization, this role will play a critical part in empowering customers to achieve their business outcomes faster with technology that does more.ResponsibilitiesStrategic customer and partner advocacy, supporting...

  • Senior Data Analyst

    4 weeks ago

    Irving, Texas, United States Microsoft Corporation Full time

    OverviewThe Industry Solutions Delivery (ISD) Engineering & Architecture Group at Microsoft Corporation is a global consulting and engineering organization that supports complex customer engagements. We are seeking a highly skilled Senior Data Analyst to join our team in delivering innovative solutions and driving business growth.

  • Senior Cloud Security Architect

    4 weeks ago

    Irving, Texas, United States Verizon Full time

    Company Overview:Verizon is a community that empowers people to learn, grow, and thrive. We power and connect people to what brings them joy through innovation, creativity, and impact.Salary:The estimated annual salary for this position is between $110,000 and $120,000, depending on location and confirmed job-related skills and experience.Job Description:We...

  • SSC Customer Experience Director

    3 days ago

    Irving, Texas, United States The Pasha Group Full time

    We are looking for a highly skilled director to lead our SSC Customer Experience team in Irving, TX. As a senior leader, you will be responsible for designing and implementing customer-centric strategies to drive business growth, improve customer satisfaction, and increase employee engagement. This role requires a deep understanding of contact center...

  • Senior Software Architect

    1 week ago

    Irving, Texas, United States Resource Informatics Group Full time

    Job OverviewAs a Senior Golang Developer at Resource Informatics Group, you will play a crucial role in designing and developing NextGen solutions for the Healthcare Insurance industry. With 7+ years of experience, you will lead the team in creating scalable and stable applications or custom-built technology solutions to meet business needs.Estimated salary:...

  • Customer Experience Specialist

    3 days ago

    Irving, Texas, United States Harbor Freight Tools Full time

    **Why Work with Us:**We're a company that values our employees and provides opportunities for growth and development. As a Senior Retail Sales Associate, you'll have the chance to develop your skills and advance your career in retail.**Estimated Salary:** $16.00 per hour, depending on location, knowledge, skills, education, and experience.**Job...

  • Senior Technical Support Specialist

    4 weeks ago

    Irving, Texas, United States SearchPath Mid-Michigan Full time

    **Job Title:** Senior Technical Support Specialist We are seeking a highly skilled Senior Technical Support Specialist to join our team at SearchPath Mid-Michigan. This role involves providing maintenance and repair services for CNC machine tools at customer locations or remotely. **Key Responsibilities:    • Install, maintain, and repair CNC...

  • Senior Engineer

    3 days ago

    Irving, Texas, United States Smiths Interconnect Full time

    We are currently seeking a Senior Engineer - Product Development to join our team at Smiths Interconnect. As a senior member of our engineering team, you will be responsible for leading the design and development of new products that meet the needs of our customers.In this role, you will oversee the entire product development process, from concept to launch,...

  • Senior Software Engineer Position

    1 week ago

    Irving, Texas, United States OscarMike Full time

    Job Title: Senior Software Engineer PositionOscarMike is looking for a skilled Senior Software Engineer to join our team of talented engineers. This role requires expertise in Java and Node JS.The estimated salary for this position is $140,000 - $200,000 per year.Company Overview:OscarMike is a company that creates digital products experienced by millions of...