Key Account Manager

4 days ago

Meridian, United States Alside Full time

Key Accounts Manager

Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands.

If you want to be part of a company where your ideas and input are more than just encouraged-they are valued-this is the place for you. At Associated Materials / Alside, your contributions will provide an immediate and lasting impact, helping us achieve what is possible.

POSITION SUMMARY:

Founded in 1947, Alside is a leading distributor of exterior building products for residential and commercial remodeling and new construction markets. Our mission is to empower our employees to provide quality, innovative, and sustainable products for beautiful, energy-efficient homes. Our vision- enhancing the places we live and work, one at a time, for generations to come

The Alside Key Accounts Manager is responsible for growth and strengthening/deepening key relationships for portfolio of Repair & Remodel National Accounts at group and market level for the entire portfolio of Alside products. The ideal candidate will have a proven track record of success in account management/execution and development of new business. This role reports to the Group Sales Director with a dotted line to the National Account Manager.

KEY ACCOUNTABILITIES:Lead Customer Growth
  • Deliver profit and volume annual targets for the assigned portfolio of national accounts
  • Lead all sales and account/planning, forecasting, reporting, management efforts for assigned accounts within territory
  • Understanding, assessing, and anticipating customers' objectives, strategies, and requirements to identify and pursue sales opportunities
  • Initiate and develop new business at national account locations that are not currently buying from Alside
  • Brings core product specification knowledge, application, and value to the customer
  • Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities and potential challenges
Lead the Customer Relationship
  • Lead, cultivate and maintain strong relationships for customer key stakeholders understanding their business needs and ensuring a high level of client satisfaction
  • Responsible for developing & executing customer wiring plan for key sales and cross functional customer stakeholders to develop a high level of customer intimacy
  • Set the account growth agenda with key internal Alside stakeholders at the group and market levels
Executional Excellence
  • Execute deliverables from customer meetings (implement tactics to grow the account, follow-through on commitments) and execute quarterly priorities
  • Provide exceptional, and escalated customer service issue follow-up, and a solid partnership with the primary contact point for issue resolution
  • Work closely with the distribution center to help facilitate and fulfill orders
  • Understands necessary building codes and how they impact customers purchasing behaviors
  • Measure success of key priorities and tactics by leveraging key performance indicators (KPIs) for the assigned portfolio of accounts
  • Plan and track opportunities in Salesforce.com including funnel management and customer engagement
Influence Others
  • Provide influential leadership to the local Alside team, fostering a culture of collaboration, innovation, and customer-centricity
  • Act as a mentor for Sales Representatives
Key Relationships:Customer/Remodeler
  • - key decision makers
  • Alside Company and Field Leadership
Vendor/Partner
  • - connecting and establishing partnerships to drive value
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
  • Bachelor's degree
  • 5 years sales account management experience
  • Preferred: 3 years sales experience in the building materials products industry
  • Familiarity with sales forecasting, business planning and financial reports
  • Willing to travel up to 50% of the time during the workweek
  • Proficient with CRM system and Microsoft Office software (Excel, Word, PowerPoint, etc.)
KEY COMPETENCIES:
  • Dynamic salesperson with a proven track record of success in driving customer performance
  • Builds strategic partnerships with customers and drives customer satisfaction
  • Influences others to gain commitment and agreement
  • Ability to analyze data, draw insights, and make strategic recommendations
  • Translate strategies into plans that can be effectively executed
  • Balance competing priorities without losing momentum behind execution
  • Drive and embrace change
  • Ability to manage multiple tasks, organize and coordinate across multiple teams
  • Excellent verbal and written communication skills
Benefits:
  • Employees (and their eligible family members) are eligible for medical, dental, vision, life and disability insurance. Employees are also eligible to participate in our company's 401(k) plan that provides matching contributions. Please note, benefits may vary for those working at a Union facility.
  • We offer annual vacation pay and paid holidays throughout the calendar year.
  • Other Compensation may include, but is not limited to, bonuses, commissions, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Position dependent.
  • A collaborative environment with idea-sharing, learning, and curiosity.
  • Training and mentoring.
  • Opportunities for growth within the company.

A brand of Associated Materials, Alside is a leader in exterior building products for residential and commercial remodeling and new construction markets. Established in 1947, Alside distributes a variety of windows, siding, metals, and other building products throughout its more than 100 company-operated supply centers across the United States, serving as a true partner to contractors, remodelers, builders and architects for building products and services.

ALSIDE BUILDING PRODUCTS . . . THE CHOICE OF INDUSTRY PROFESSIONALS

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