Front Desk Agent

24 hours ago


Nashville, United States Next Health Full time $16 - $17

Next Health is a health optimization and longevity center. We believe health is not the absence of disease, but the abundance of vitality. Our mission is to empower people to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. Learn more about Next Health at www.next-health.com.

Your Impact

As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors, playing a critical role in creating a positive patient experience and ensuring smooth operations.

Job Description

As the Front Desk Receptionist, you will be responsible for:

  • Greeting patients and visitors with a welcoming and professional demeanor
  • Checking in patients and verifying their demographic and payment information
  • Scheduling appointments and managing the clinic schedule
  • Assisting patients with questions and concerns
  • Maintaining patient records and updating them as needed
  • Coordinating with other departments and healthcare providers to ensure seamless patient care

What to Expect

  • Interact with a diverse group of patients and visitors
  • Manage multiple tasks and responsibilities simultaneously
  • Use electronic medical records and scheduling software
  • Work closely with other departments and healthcare providers
  • Provide excellent customer service and patient care

What You’ll Bring

We're looking for someone who has:

  • 1+ years of experience in a medical office or healthcare setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and responsibilities
  • Experience with electronic medical records and scheduling software
  • Knowledge of medical terminology and insurance billing practices
  • A passion for providing exceptional customer service and patient care
  • Aptitude for sales
  • Passion for and knowledge of health & wellness services
  • Exceptional at customer service
  • Genuine interest in helping others
  • Excitement to learn new things and stay updated in health & wellness

Our Culture & Perks

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Supportive and inclusive work environment
  • Meaningful work that makes a difference in patients' lives

Expected Compensation

The expected compensation for this position is $16.00 to $17.00 per hour, plus benefits. Pay may vary based on individualized factors, job-related knowledge, skills, and experience. The total compensation package may also include other elements dependent on the position offered.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person


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