Patient Service Representative

3 weeks ago


Seattle, United States Physical Rehabilitation Network Full time
As a Patient Service Representative at Highline Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay: $18-20/hr

Schedule: Full time - clinic is open M-F 8am-7pm

Location: 4700 42nd Ave SW Seattle, WA 98116

Essential Job Functions:

Patient Interaction:

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

• Maintain patient records and ensure all documentation is complete and accurate.
• Assist in keeping front office area neat, tidy and organized
• Coordinate with clinical staff to ensure a seamless patient experience.
• Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
• Communication and Coordination:
• Liaise effectively between patients, clinical staff, and other departments within the facility.
• Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

• Maintain a clean and organized reception area.
• Assist in managing inventory and ordering office supplies as needed.
• Participate in team meetings and contribute ideas for process improvement.
• Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

• Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
• Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
• Vision: Clear vision for reading and analyzing documents.
• Communication: Ability to communicate effectively verbally and in writing.
• Mobility: Occasional movement within the office environment.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

  • Seattle, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Providence Swedish Edmonds. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient registration process.Key Responsibilities:Gather and distribute demographic, financial, and medical...


  • Seattle, United States Providence Health & Service Full time

    Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Patient, Representative, Service, Retail, Healthcare


  • Seattle, United States Providence Service Full time

    Description Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required...


  • Seattle, United States Virginia Mason Franciscan Health Full time

    This position supports reimbursement for VMMC through the collection and verification of demographic and insurance information from new and established patients; obtaining and documenting organizational and federally mandated patient signatures; init Representative, Patient, Service, Patient Care, Retail, Healthcare


  • Seattle, United States Frontier Dermatology Full time

    Join our growing company dedicated to quality care at Frontier Dermatology! Position Details: Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative! Job Title: Patient Service Representative Location:...


  • Seattle, Washington, United States Connections Health Solutions Full time

    OverviewAt Connections Health Solutions, we're committed to providing innovative solutions for individuals in crisis. Our model combines medical and recovery-oriented treatment to connect people with community-based resources and support their recovery. We're dedicated to creating a better behavioral health crisis system, and we're looking for a skilled...


  • Seattle, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsPay range: $20 - 23/hrLocation: Seattle, WAWork Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation.Description:Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative Contract Duration: 3+ Months Pay range: $20 - 23/hr Location: Seattle, WA Work Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation. Description: Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Providence Health & Service Full time

    $3,000 Hiring Bonus for eligible External candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment. This position is respo Authorization, Patient, Representative, Healthcare


  • Seattle, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsPay range: $20 - 23/hrLocation: Seattle, WAWork Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation. Description:Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Fred Hutchinson Cancer Research Center Full time

    Greets and screens patients arriving for appointments and checks them in using an automated scheduling system. Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff. Triage questions and concerns from ca Patient Services, Representative, Patient, Per Diem, Healthcare


  • Seattle, United States Providence Health & Service Full time

    Job DescriptionPatient Authorization and Referral Representative - GastroenterologySchedule: Full Time, Day Shift Location: Remote Job description: Capture defined referral information from Swedish Physician Division providers to specialists and facilities. Verify eligibility and benefits for risk patients. Providence caregivers are not simply valued -...


  • Seattle, United States Providence Health & Service Full time

    Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer Patient Services, Patient Access, Patient, Specialist, Healthcare


  • Seattle, United States Providence Service Full time

    Description Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical,...


  • Seattle, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. This role is responsible for providing exceptional front office services to patients, coordinating internal and external clinic phone communications, and ensuring accurate record collection and distribution.Key ResponsibilitiesProvide...


  • Seattle, Washington, United States CommonSpirit Health Full time

    Job SummaryAs a Patient Access Representative with CommonSpirit Health, you will play a vital role in ensuring a seamless patient experience. This position requires strong communication and organizational skills, as you will be responsible for managing patient intake, scheduling appointments, and handling billing and insurance matters.Key...


  • Seattle, United States CommonSpirit Health Full time

    Overview: Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason...


  • Seattle, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a skilled Patient Services Specialist to provide exceptional front office services to our patients. As a key member of our team, you will be responsible for coordinating internal and external clinic phone communications, accurately collecting records, and ensuring timely distribution to staff.Key ResponsibilitiesProvide high-level...


  • Seattle, Washington, United States Neighborcare Health Full time

    Patient Services RepresentativeAt Neighborcare Health, we are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our clinic staff, you will play a vital role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Provide a warm welcome to patients and their...


  • Seattle, United States Providence Health & Service Full time

    Handles all incoming telephone calls in a prompt and courteous manner; transfers calls to appropriate person(s) within the clinic or takes detailed messages. Schedules patient appointments in-person at the reception desk or over the telephone. Also p Patient Services, Specialist, Patient, Healthcare