Patient Service Representative

1 day ago


Seattle, United States Physical Rehabilitation Network Full time
As a Patient Service Representative at Highline Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay: $18-20/hr

Schedule: Full time - clinic is open M-F 8am-7pm

Location: 4700 42nd Ave SW Seattle, WA 98116

Essential Job Functions:

Patient Interaction:

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

• Maintain patient records and ensure all documentation is complete and accurate.
• Assist in keeping front office area neat, tidy and organized
• Coordinate with clinical staff to ensure a seamless patient experience.
• Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
• Communication and Coordination:
• Liaise effectively between patients, clinical staff, and other departments within the facility.
• Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

• Maintain a clean and organized reception area.
• Assist in managing inventory and ordering office supplies as needed.
• Participate in team meetings and contribute ideas for process improvement.
• Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

• Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
• Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
• Vision: Clear vision for reading and analyzing documents.
• Communication: Ability to communicate effectively verbally and in writing.
• Mobility: Occasional movement within the office environment.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

  • Seattle, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Providence Swedish Edmonds. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient registration process.Key Responsibilities:Gather and distribute demographic, financial, and medical...


  • Seattle, United States Providence Health & Service Full time

    Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Patient, Representative, Service, Retail, Healthcare


  • Seattle, United States Providence Health & Service Full time

    Description Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and registration. Responsible for the interviewing of patients and family to obtain required demographic and...


  • Seattle, United States Providence Health & Service Full time

    Description Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and registration. Responsible for the interviewing of patients and family to obtain required demographic and...


  • Seattle, Washington, United States Proliance Surgeons Full time

    Job Title: Patient Services RepresentativeWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Proliance Surgeons. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients and their families.Key...


  • Seattle, Washington, United States Proliance Surgeons Full time

    Job Title: Patient Services RepresentativeProliance Surgeons is a leading surgical practice with over 450 providers and 100 care centers in Washington State. We're committed to creating a diverse and inclusive work environment where our patients and staff feel valued and respected.Job SummaryThe Patient Services Representative is the first point of contact...


  • Seattle, Washington, United States The Doctors Clinic Full time

    Job Title: Patient Services RepresentativeAt The Doctors Clinic, we are seeking a highly skilled and organized Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key Responsibilities:Greet patients and...


  • Seattle, United States Frontier Dermatology Full time

    Join our growing company dedicated to quality care at Frontier Dermatology! Position Details: Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative! Job Title: Patient Service Representative Location:...


  • Seattle, Washington, United States Physical Rehabilitation Network Full time

    Job SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Highline Physical Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.Key Responsibilities Greet...


  • Seattle, Washington, United States Connections Health Solutions Full time

    OverviewAt Connections Health Solutions, we're committed to providing innovative solutions for individuals in crisis. Our model combines medical and recovery-oriented treatment to connect people with community-based resources and support their recovery. We're dedicated to creating a better behavioral health crisis system, and we're looking for a skilled...


  • Seattle, Washington, United States Community Health Care Full time

    Job DetailsJob LocationCommunity Health Care - Lakewood Clinic - Lakewood, WAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$31.45 HourlyJob ShiftMonday - Friday - 8:00am to 5:00pmDescriptionCommunity Health Care is a leading non-profit organization dedicated to providing quality healthcare to underserved patients in Pierce County. Our mission...


  • Seattle, United States Providence Health & Service Full time

    $3,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment. This position is respo Authorization, Patient, Representative, Healthcare


  • Seattle, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsPay range: $20 - 23/hrLocation: Seattle, WAWork Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation.Description:Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Apree Health Full time

    Description Patient Service Representative The PSR is the first touchpoint of the organization when patients call the clinic or visit the clinic in person. The PSR is a crucial link between the patient and the clinical care team. They must work collaboratively with the clinical care team in support of direct patient services, exhibiting flexibility and a...


  • Seattle, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative Contract Duration: 3+ Months Pay range: $20 - 23/hr Location: Seattle, WA Work Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation. Description: Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsPay range: $20 - 23/hrLocation: Seattle, WAWork Type: Onsite, Monday through Friday 7:30 am - 4:00 pm. Plus a Saturday rotation. Description:Are you a compassionate and detail-oriented healthcare professional with excellent phlebotomy skills? We're seeking a talented...


  • Seattle, United States Fred Hutchinson Cancer Research Center Full time

    Greets and screens patients arriving for appointments and checks them in using an automated scheduling system. Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff. Triage questions and concerns from ca Patient Services, Representative, Patient, Healthcare


  • Seattle, United States Fred Hutchinson Cancer Research Center Full time

    Greets and screens patients arriving for appointments and checks them in using an automated scheduling system. Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff. Triage questions and concerns from ca Patient Services, Representative, Patient, Per Diem, Healthcare


  • Seattle, United States PhyNet Dermatology LLC Full time

    SUMMARY:As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities.ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodations.Greets patients, registering and...


  • Seattle, Washington, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProvide effective and efficient front office services to patients, including...