Patient Care Coordinator

5 days ago


Miami, United States Insight Global Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at Insight Global. As a Patient Care Coordinator, you will be responsible for coordinating and determining approvals, eligibility, and informing medical providers about client authorizations. You will also track and follow up on all cases in Latin America, ensuring appropriate follow-up with medical providers.

Key Responsibilities
  • Coordinate and determine approvals, eligibility, and inform medical providers about client authorizations
  • Track and follow up on all cases in Latin America, ensuring appropriate follow-up with medical providers
  • Provide guidance, support, and advice to international members seeking medical treatments or procedures
  • Respond to routine phone inquiries and written correspondence related to authorizations and claims status
  • Screen and route complex cases to the appropriate manager
Requirements
  • Bilingual/English and Spanish required; Portuguese/French a plus
  • 2+ years of experience in customer service, health insurance field a plus
  • High school diploma/GED required
  • Strong analytical, detail-oriented, and accuracy skills required
  • Ability to manage time effectively, set priorities, meet deadlines, and adapt to change
Estimated Salary

$45,000 - $60,000 per year, depending on location and experience.



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