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Ecommerce Marketing and Sales Assistant

2 months ago

Corona, United States Volcus Full time
Job DescriptionJob Description

WHO WE ARE 

PicassoTiles is a world leader that started with a few toy enthusiasts that wanted to provide toys that required no instructions and made open-play possible for kids everywhere. We are the brand of parent company Volcus, LLC, that leads the magnetic building block toy industry by providing toys for children that ignite the imagination to create masterpieces. We are a thriving e-commerce toy business that is focused on further expanding our market share, while building strong teams that support one another with creativity, innovation, and continuous improvement. 

Our management team is professionally trained to listen, provide opportunities for growth, and help remove obstacles to allow you to be most effective and efficient at your passion.  

We lift each other up and deeply care about our employees as a whole person.  Our actions, communication, and policies mirror these values. At PicassoTiles you will be working alongside teams that prioritize respect, friendliness, and are drivers of their passion in loving what they do.

To learn more, visit About Us (picassotiles.com)To be considered, please email your resume and cover letter to hr1@volcus.com. 

 

PURPOSE

The Ecommerce Marketing and Sales Assistant provides administrative support to our Ecommerce Manager and Account Executives team.  You will ensure inventory is in stock, review reports, create marketplace channel orders, create and update product listings on our website, meet sales quotes for assigned accounts, and correspond with customers.  

 

Essential Functions

  • Create email campaign templates and schedule them to capitalize on promotional opportunities.  

  • Coordinate launches of new products with the product manager to meet market and customer demand.

  • Update product listings and banners on PicassoTiles website and upload images using Shopify.

  • Cross-check MS Excel reports, review Shopify reports from various teams for inventory levels, backlog, and product listings. 

  • Respond to customers’ inquiries via email, phone and live chats in a timely manner by assessing, troubleshooting, and providing problem resolution.

  • Prepare estimates and quotes, credit or contract terms, warranties, and delivery schedules.

  • Enter data for sales orders and various ecommerce reports; (e.g. sales information, inventory allocation, shipping requirements, etc.)

  • Support preparation of sales reports and presentations.

  • Document customer records accurately to reflect the status of services rendered at all times.

  • Utilize our platform to maintain, update, and edit database information including product and customer information.

  • Administer return policy according to Volcus policies and procedures.

  • Maintain online vendor portals with current information.

  • Stay current on product information.

  • Performs other related duties as necessary or assigned.

Specifications/Qualifications

  • High School Diploma, or equivalent required. Associate’s degree preferred.

  • Demonstrated effective B2B customer service/marketing support experience, ecommerce preferred.

  • Typing speed at least 70 wpm and data entry experience.

  • Good working knowledge with Microsoft Office - Proficient skills in Excel. 

  • ERP experience, Oracle Netsuite a plus.

  • Experience using an online selling portal, Shopify a plus.

  • Sales experience preferred.

  • Detail-oriented and strong organizational skills, specifically via computer.

  • Order processing experience, strongly desired.

  • Excellent verbal and written communication skills.

  • Must be flexible with change.

  • Must be able to perform in a fast-paced, quick reaction environment, with a positive attitude.

  • Must be able to keep an even level of composure in all circumstances.

  • Goal oriented; ability to work independently.

  • Effective problem solving and critical thinking skills.

  • Ability to work harmoniously in a team environment

  • Ability to listen to and understand information and ideas presented through spoken and written communication.

  • Must be honest, ethical, and have a high level of integrity.

Physical/Mental Requirements and Work Environment

This position is primarily sedentary working in front of a computer in an air-controlled environment.  Frequent use of eyesight, fingering, and ability to sit for long periods is required.  Mental capability is required to analyze, think, process information, and make sound logical decisions and judgments.  Travel is required to trade shows and client visits, occasionally.

WHAT WE OFFER

• Wage $19-20/hour

• Medical, dental, and vision benefits

• Vacation, Holiday, Paid Sick Leave among other benefits

• Supplemental benefits; life insurance, short term disability and accident insurance

• 401(k) retirement plan with company match

• Employee discount on toys that make you smile and smarter

 

Equal Opportunity Commitment

Volcus, LLC is an equal opportunity employer and promotes equal opportunity for all employees and applicants.  In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone.  We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status, or any other basis protected by federal, state or local laws.  Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, advancement, and our decisions on employment are made to further the principle of equal employment opportunities for all employees.

Company DescriptionVolcus, LLC is a world leader that started with a few toy enthusiasts that wanted to provide toys that required no instructions and made open-play possible for kids everywhere. Volcus, LLC, parent company of PicassoTiles that leads the magnetic building block toy industry by providing toys for children that ignite the imagination to create masterpieces. We are a thriving e-commerce business that is focused on further expanding our market share, utilizing the best technology for efficiency, while building strong teams that support one another with creativity, innovation, and continuous improvement.

Our actions, communication, and policies mirror these values. You will be working alongside teams that prioritize respect, friendliness, and are drivers of their passion in loving what they do.Company DescriptionVolcus, LLC is a world leader that started with a few toy enthusiasts that wanted to provide toys that required no instructions and made open-play possible for kids everywhere. Volcus, LLC, parent company of PicassoTiles that leads the magnetic building block toy industry by providing toys for children that ignite the imagination to create masterpieces. We are a thriving e-commerce business that is focused on further expanding our market share, utilizing the best technology for efficiency, while building strong teams that support one another with creativity, innovation, and continuous improvement. \r
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Our actions, communication, and policies mirror these values. You will be working alongside teams that prioritize respect, friendliness, and are drivers of their passion in loving what they do.