Field Technical Specialist

4 weeks ago

Torrance, United States Kelly Services Full time
Job DescriptionJob Description

Join our dynamic team in Torrance, CA as a Field Technical Specialist at one of our largest key accounts in the automotive industry We are looking for a highly motivated and results-driven individual to support our operations team in delivering top-notch serviceability analysis, technical documentation, and training. You will play a crucial role in onsite inspections, diagnosis, and the repair of challenging vehicles. If you have a knack for troubleshooting and a passion for innovation in micromobility and automotive technologies, this is the perfect opportunity for you

Hybrid schedule-MUST be able to commute to Torrance, CA

Pay Rate: $40-50/hr. based on experience

Why you should apply to be a Field Technical Specialist:

  • Competitive salary and benefits package.
  • Work with a premier automotive manufacturer.
  • Opportunity to contribute to maintaining high-quality standards.
  • Join a company known for its industry standing and commitment to excellence


Roles and Responsibilities:

  • Ensure uptime of 95% or better for your assigned area/zone.
  • Provide in-field technical assistance, achieving a fix rate of 95.5% of vehicles on the first visit.
  • Conduct Fix on First Visit Assessments to support 3rd-party service partner performance, creating reports and feedback for internal and external teams.
  • Serve as the primary point of contact for 3rd-party technicians to resolve complex issues.
  • Document daily activities and provide feedback to the Lead Technician and Head of Service.
  • Create Field Quality Reports as necessary.
  • Participate in special projects, testing tools, providing feedback, and supporting service engineering data collection.
  • Attend training for new models and technologies, performing analysis and creating reports for updated vehicles.


Qualifications & Skills:

  • High School Diploma; ASE certification or relevant certifications preferred.
  • 6+ years of experience in a technical role, with a track record in remote diagnostics and repair.
  • Experience in micromobility, automotive, shared mobility, or related industries.
  • Strong written and verbal communication skills.
  • Proficiency in creating repair procedures, SOPs, or similar technical documents.
  • Knowledge of micromobility vehicles and delivery platforms preferred.
  • Experience in diagnosing and repairing CAN-BUS failures and mobile vehicle repair.
  • Willingness to travel for workshops, market launches, and trade shows.

 

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today

Company DescriptionA career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.Company DescriptionA career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.

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