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Social Services Manager

2 months ago

Laguna Woods, United States Village Management Services, Inc Full time
Job DescriptionJob Description

ESSENTIAL FUNCTIONS 

  • Plans, organizes, manages and participates in the activities of the Social Services Department. Confers with the Security Director concerning objectives, new or revised policies, operating problems and matters affecting other departments and divisions in accordance with established objectives; plan and implement new programs or procedures.

 

  •  Develops work programs and schedules. Plans and supervises the development of department training and safety programs. Selects and evaluates employees. Provides feedback to employees throughout their review period. Provides feedback during employee performance review that is timely, specific, honest and designed to help the employee succeed.

 

  • Assesses and counsels residents and families in adjustments to illness, death, grief and other emotional problems that may or may not be related to aging. Assesses for mental competency and refer appropriately for psychiatric or medical evaluation. Prepares case histories, maintains related records and statistics and prepares reports relevant to the department.

 

  • Acts as liaison to Foundation of Laguna Woods Village in identifying residents at risk because of inadequate income, unmet medical needs, etc. Intervenes in crises that occur with frail elderly, the mentally ill and neighbor disputes that involve severe emotional disturbance. Works with county agencies for protection of elderly at-risk residents. Does investigative work to locate relatives, attorneys and friends when support for resident is needed.

 

  • Intervenes with residents in areas of abuse, physical, emotional, either self-neglect or fiduciary. Assigns cases and supervises clerical and professional staff. Identifies situations/clients to be evaluated by the nurse practitioner from Saddleback Hospital. Drives a vehicle to meetings, workshops and other job related responsibilities. Regular attendance required.

 

  • All duties are performed on-site for the Community. Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title or other respectful identifier; and respects the diversity of our workforce in actions, words and deeds.

JOB DUTIES

  • Graduation from an accredited college or university with a Master's degree in social work and extensive and responsible management level experience involving the administration and management of a social services program.
  •  Knowledge of the occupational hazards and safety precautions of the job. 
  • Knowledge of modern office equipment, practices, systems and procedures.
  • Knowledge of the principles and practices of counseling emotionally upset older persons.
  • Knowledge of the availability, quality and cost of health and social services programs and agencies.
  • Knowledge of authoritative reference work in the health and social services fields.
  • Ability to relate to the needs and concerns of senior citizens. • Ability to converse calmly and to soothe emotionally upset
  • Ability to establish/maintain effective working relationships with physicians, psychiatrists, attorneys, public and private agencies, other departments and divisions and the public
Company DescriptionVillage Management Services, Inc. provides professional management services to the community of Laguna Woods Village, the largest Southern California independent-living community for people 55 and older. The Village is built on 2,100 acres, features 12,736 homes and is home to about 18,000+ residents. Managing Laguna Woods Village is similar to managing a city. VMS, Inc.’s approximately 1,000 employees provide a wide variety of services to Village residents and maintain the community infrastructure. VMS, Inc. is a mutual-benefit, nonprofit corporation. Our commitment to quality and excellent customer service has made Laguna Woods Village one of the most emulated active retirement establishments in the country.Company DescriptionVillage Management Services, Inc. provides professional management services to the community of Laguna Woods Village, the largest Southern California independent-living community for people 55 and older. The Village is built on 2,100 acres, features 12,736 homes and is home to about 18,000+ residents. Managing Laguna Woods Village is similar to managing a city. VMS, Inc.’s approximately 1,000 employees provide a wide variety of services to Village residents and maintain the community infrastructure. VMS, Inc. is a mutual-benefit, nonprofit corporation. Our commitment to quality and excellent customer service has made Laguna Woods Village one of the most emulated active retirement establishments in the country.