Patient Relations Coordinator

7 days ago


Alabaster, Alabama, United States HEART SOUTH CARDIOVASCULAR GROUP PC Full time
Job Description Job Description

Process patients though either the check in or check out process in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of the health care system. Communicate with Patients, Doctors and other staff members in a professional, timely and courteous manner.

Job Responsibilities to include:

  • Create patient charts by entering demographic and insurance information.
  • Schedule all testing, new and future appointments.
  • Process Outgoing Referrals.
  • Learn Centricity, Clearwave, Zocdoc and Portal functions and operations.
  • Follow all HIPAA guidelines concerning PHI and patient confidentiality.
  • Maintain a calm and courteous manner with patients and staff.

Qualified applicants must be willing and able to multitask in a fast-paced clinical setting for a growing company currently handling well over 300 patients per day.

Qualifications:

Education: High school diploma/GED

Experience: Medical office experience preferred.

Performance Requirements:

Abilities:

  • Ability to multi-task, manage details and organize efficiently and effectively.
  • Ability to read, interpret, and apply policies and procedures.
  • Ability to set priorities among multiple tasks.
  • Ability to interact with patients, medical and administrative staff, and the public effectively.
  • Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.

Mental/Physical Requirements: Involves sitting approximately 75 percent of the day, walking or standing the remainder, using computers and telephones.



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