Medical Service Representative

7 days ago


Alabaster, Alabama, United States Conifer Revenue Cycle Solutions Full time

About the Role

">

We are seeking a Medical Service Representative to join our team in patient access. In this role, you will be responsible for providing exceptional customer service to patients and their families, while ensuring accurate and timely registration and billing processes.

">

Key Responsibilities

">
  • ">
  • Greet patients and their families with a warm and welcoming demeanor, providing clear instructions and guidance throughout the registration process;">
  • Collect and verify patient demographic and insurance information, ensuring accuracy and completeness;">
  • Obtain and verify medical necessity checks and verification in accordance with Centers for Medicare & Medicaid services;">
  • Verify insurance, benefits, coverage, and eligibility, and complete assigned registration financial clearance work lists activities;">
  • Secure inpatient visit notification to payors, and obtain insurance authorizations for scheduled and unscheduled hospital services;">
  • Assist with scheduling and coordinating post-discharge care for patients;">
  • Educate patients about patient financial liabilities, employing proper and compliant patient liability collection techniques before, during, and after date of service;">
  • Perform hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures;">
  • Use proper negotiation techniques to professionally collect money owed by patients/guarantors;">
  • Build and maintain collaborative relationships with both internal and external clients, leading to more effective communication and a higher level of productivity and accuracy;">
  • Must be able to perform essential job duties in at least two Patient Access service areas, including ED;">
  • Appropriately interpret physician orders, medical terminology, and insurance cards, while maintaining Conifer Standards of Care.">
    • ">

Requirements

">
  • ">
  • A High School Diploma or GED is required; some college coursework is preferred;">
  • 0-1 year in a Customer Service role, and 0-1 year administrative experience in a medical facility, health insurance, or related area are preferred;">
  • Minimum typing skills of 35 wpm and demonstrated working knowledge of PC/CRT/printer are required;">
  • Customer service skills and experience, ability to work in a fast-paced environment, and ability to receive and express detailed information through oral and written communications are essential;">
  • Understanding of Third Party Payor requirements and Compliance standards are preferred;">
  • Ability to sit at a computer terminal for extended periods, occasional lifting/carrying items weighing up to 25 lbs, frequent prolonged standing, sitting, and walking, and occasional pushing a wheelchair to assist patients with mobility problems are physical demands of the role;">
  • Work environment characteristics include hospital administration and potential exposure to life-threatening patient conditions;">
  • Must be available to work hours and days as needed based on departmental/system demands.">
    • ">

About Us

">

We are Conifer Revenue Cycle Solutions, a company that brings 30 years of healthcare industry expertise to clients in over 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare.

">

We offer a competitive benefits package and leadership to take your career to the next step. If you are ready to be part of our solutions, welcome to our team



  • Alabaster, Alabama, United States Circle K Full time

    Circle K - 2112 Butler Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Alabaster, Alabama, United States Circle K Full time

    JOB DESCRIPTION Store 2723807: 2112 Butler Rd, Alabaster, Alabama 35007 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.   ...


  • Alabaster, Alabama, United States Circle K Full time

    We're looking for a Sales and Service Representative to join our Circle K team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and driving sales growth through effective communication and product knowledge.Key Responsibilities:Engage with customers to understand their needs and preferences;Offer...


  • Alabaster, Alabama, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a skilled and detail-oriented Patient Access Rep II to join our team. As a key member of our revenue cycle department, you will play a critical role in ensuring the smooth operation of our patient access services.The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment,...


  • Alabaster, Alabama, United States Planet Fitness Full time

    THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging...


  • Alabaster, Alabama, United States Fresenius Medical Care Full time

    About the RoleWe are currently looking for a qualified Commercial Driver Representative to support our logistics operations. As a key member of our team, you will be responsible for driving a commercial vehicle to deliver products to customers, while adhering to established safety procedures and guidelines.Your duties will include:Delivering and picking up...


  • Alabaster, Alabama, United States Conifer Revenue Cycle Solutions Full time

    Patient Advocate Representative - Shelby Medical at Conifer Revenue Cycle Solutions summary:The Patient Advocate Representative at Shelby Medical assists self-pay patients in navigating financial assistance programs and ensuring they receive the benefits for which they are eligible. This role involves conducting interviews, maintaining documentation, and...


  • Alabaster, Alabama, United States Walmart Full time

    At Walmart, we're committed to providing exceptional customer experiences. As a Front End Service Team Associate, you'll play a vital role in ensuring our customers receive the best possible service. Your responsibilities will include greeting and assisting customers, processing returns and refunds, and performing financial transactions. You'll also be...


  • Alabaster, Alabama, United States Tenet Healthcare Full time

    JOB SUMMARY   Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant...


  • Alabaster, Alabama, United States Conifer Revenue Cycle Solutions Full time

    **Job Summary**We are seeking a skilled Patient Access Representative to join our team. In this role, you will be responsible for supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.You will obtain complete and accurate patient demographic information, employ...

  • Customer Service Rep

    4 weeks ago


    Alabaster, Alabama, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include...


  • Alabaster, Alabama, United States Domino's Franchise Full time

    Job Description Job Description Job Description Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities...

  • Customer Service Rep

    22 hours ago


    Alabaster, Alabama, United States Domino's Franchise Full time

    Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.Your job responsibilities would include (but are not limited...

  • Customer Service Rep

    4 weeks ago


    Alabaster, Alabama, United States Domino's Full time

    Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle personality and people skills. Customer Service Representatives are responsible for greeting customers answering phones providing outstanding customer service.Your job responsibilities would include (but are not limited to):Greeting...


  • Alabaster, Alabama, United States Longhorn Steakhouse Full time

    Are you looking for a challenging and rewarding role in customer service? Look no further! As a Restaurant Host Lead at Longhorn Steakhouse, you will have the opportunity to work in a fast-paced environment where no two days are ever the same. Your responsibilities will include:About Our TeamOur team is dedicated to providing exceptional service to our...


  • Alabaster, Alabama, United States Crunch Fitness by Premier Fitness Full time

    Benefits:Free Peak Results MembershipEmployee discountsOpportunity for advancementTraining & developmentFlexible scheduleReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsTeamworkSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them...


  • Alabaster, Alabama, United States Crunch Fitness by Premier Fitness Part time

    Benefits:Free Peak Results Membership Employee discounts Opportunity for advancement Training & development Flexible schedule Reports to:ManagerRequirements: Fluent in EnglishProficient reading and writing skillsComputer SkillsTeamworkSpecial Skills: Strong customer service skillsResponsibilities: Membership SalesGreet all members &...


  • Alabaster, Alabama, United States Walmart Full time

    Company OverviewWalmart is a global retail leader committed to providing exceptional customer service and driving business growth through innovative strategies.


  • Alabaster, Alabama, United States A Groundworks Company Full time

    Alabama Foundation Specialists, A Groundworks Company, is seeking talented Service Technician to join their team in the Alabaster AL,area The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management...


  • Alabaster, Alabama, United States Long-Lewis Automotive Group Full time

    About the JobWe are seeking a New and Used Car Sales Representative to join our team at Long-Lewis of Alabaster. As an expert in our vehicles and services, you will present vehicles to customers in a compelling way that drives sales.Key Responsibilities:Developing knowledge about our inventory, including vehicle performance, accessories, efficiencies, safety...