SR. Mgr. Risk Management and Fraud eCommerce

6 days ago

ridgefield park, United States Intelliswift Full time

Pay rate range - $75/hr. to $80/hr. on W2
Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote

Top skills: Fraud, Supervision, SQL

Summary:
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Education/Experience:
Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
PMI or PMP certification preferred.
8-10 years experience required.

KEY RESPONSIBILITIES/REQUIREMENTS:
Responsibilities:
• Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
• Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
• Continuously evaluate the platform for risk factors and develop strategies to manage them through data analysis and models
• Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
• Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
• Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
• Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
• Develop risk mitigation strategies to support the different channels within the digital platform
• Work independently and cross-functionally to provide outstanding customer experiences

Skills and Experience:
• Preferred Qualifications:
• 5+ years of experience in fraud and risk assessment, analysis, and management for e-commerce, consumer financial services, etc.
• MBA or Masters or in Analytics, Statistics, or other quantitative field
• 2+ years of people management experience
• Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
• Bachelors in Engineering, Mathematics, or other quantitative field
• 5+ years of hands-on experience in operations or business intelligence
• Experience in an eCommerce and/or Digital Marketing environment
• Familiarity with building reports and visualizations using Tableau (or similar BI tools)
• Strong problem-solving ability
• Excellent communication and data presentation skills
• Experience managing teams across global regions

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