Risk Management and eCommerce Fraud Senior Manager
3 weeks ago
Talascend is seeking a Senior Manager of Risk Management and eCommerce Fraud for a long-term contract with a leading technology company. This is a 12-month contract with potential for extension or full-time hire.
Responsibilities:- Lead the risk management organization, setting long-term strategy and vision, and managing risk analysts across locations.
- Conduct daily, weekly, and monthly assessments of risk monitoring rules to evaluate effectiveness, identify enhancements, and reduce false positives.
- Evaluate Samsung's platform for risk factors, develop strategies to manage them through data analysis and models, and provide leadership to the risk management function.
- Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs.
- Facilitate weekly risk assessment meetings with stakeholders and identify areas for improvement.
- Analyze fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs.
- Develop risk mitigation strategies to support Samsung's digital platform channels.
- Work independently and cross-functionally to provide outstanding customer experiences.
- MBA or Master's in Analytics, Statistics, or a quantitative field (preferred), or a Bachelor's in Engineering, Mathematics, or a quantitative field.
- 5+ years of experience in fraud and risk assessment, analysis, and management for e-Commerce, consumer financial services, etc.
- 5+ years of hands-on experience in operations or business intelligence.
- 2+ years of people management experience.
- SQL experience.
- Experience creating process flows, procedural documentation, and business reporting, including KPI measurement.
- Experience in an e-Commerce and/or Digital Marketing environment.
- Familiarity with building reports and visualizations using Tableau (or similar BI tools).
- Strong problem-solving ability.
- Excellent communication and data presentation skills.
- Experience managing teams across global regions.
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Ridgefield Park, New Jersey, United States Talascend Full timeTalascend is seeking a Senior Manager of Risk Management and eCommerce Fraud for a long-term contract with a leading technology company in Ridgefield Park, NJ. This is a 12-month contract with potential for extension or full-time hire.Key Responsibilities: Manage risk analysts across locations and set long-term strategy and vision for the Risk management...
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