Risk Management and eCommerce Fraud Senior Manager

3 weeks ago


Ridgefield Park, New Jersey, United States Talascend Full time

Talascend is seeking a Senior Manager of Risk Management and eCommerce Fraud for a long-term contract with a leading technology company. This is a 12-month contract with potential for extension or full-time hire.

Responsibilities:
  • Lead the risk management organization, setting long-term strategy and vision, and managing risk analysts across locations.
  • Conduct daily, weekly, and monthly assessments of risk monitoring rules to evaluate effectiveness, identify enhancements, and reduce false positives.
  • Evaluate Samsung's platform for risk factors, develop strategies to manage them through data analysis and models, and provide leadership to the risk management function.
  • Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs.
  • Facilitate weekly risk assessment meetings with stakeholders and identify areas for improvement.
  • Analyze fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs.
  • Develop risk mitigation strategies to support Samsung's digital platform channels.
  • Work independently and cross-functionally to provide outstanding customer experiences.
Requirements:
  • MBA or Master's in Analytics, Statistics, or a quantitative field (preferred), or a Bachelor's in Engineering, Mathematics, or a quantitative field.
  • 5+ years of experience in fraud and risk assessment, analysis, and management for e-Commerce, consumer financial services, etc.
  • 5+ years of hands-on experience in operations or business intelligence.
  • 2+ years of people management experience.
  • SQL experience.
  • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement.
  • Experience in an e-Commerce and/or Digital Marketing environment.
  • Familiarity with building reports and visualizations using Tableau (or similar BI tools).
  • Strong problem-solving ability.
  • Excellent communication and data presentation skills.
  • Experience managing teams across global regions.


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