Patient Registration Supervisor

5 days ago


Sacramento, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Patient Registration Supervisor to lead our team in the healthcare industry, based in Sacramento, California, United States. This role involves managing multiple operations within a medical and clinical environment, providing operational guidance to staff, and ensuring optimal workflow that meets performance requirements.

Responsibilities:
• Oversee the accurate and efficient processing of patient registrations.
• Ensure the maintenance of accurate patient records and handle patient inquiries.
• Monitor patient accounts and take necessary action based on account status.
• Provide operational guidance and support to assigned staff, disseminating policy updates as required.
• Serve as a technical advisor and resource to staff.
• Develop work schedules and assignments to ensure cost-effective staffing and optimal workflow.
• Perform job-specific tasks of relief staff or other functions as needed to meet expectations.
• Participate in the redesign of patient access processes and systems to improve service and staff productivity.
• Develop effective decision-making, communication, and interpersonal skills to ensure a positive image and customer satisfaction.
• Provide function-specific training including staff orientation and continuing education.
• Maintain the work site in full operational order, including ordering supplies and developing job aides to assist staff in performing work assignments.

This role offers a long-term contract employment opportunity. As a key member of our team, you will leverage your skills in ADP - Financial Services, Avaya CMS, CRM, Epic Software, ERP - Enterprise Resource Planning, About Time, Answering Inbound Calls, Auditing, Billing Functions, Cash Activity, and Patient Registration.• Experience with ADP - Financial Services is necessary for this role.
• Familiarity with Avaya CMS is required.
• Proficiency in using CRM systems is mandatory.
• Knowledge of Epic Software is a key requirement.
• Experience with ERP - Enterprise Resource Planning is essential.
• Familiarity with About Time software is expected.
• Ability to handle answering inbound calls effectively is required.
• Auditing skills are a must for this role.
• Experience with billing functions in the healthcare industry is necessary.
• Proficiency in managing cash activity is required.
• Experience in patient registration within a healthcare setting is a key requirement.

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