Administrative Assistant

6 days ago


Monterey, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity in Monterey, California for an Administrative Assistant. The role is primarily within the customer service industry where you will be responsible for the resolution of customer inquiries, maintenance of customer records, and supervision of staff.

Responsibilities:
• Supervision of staff to ensure efficient and effective service delivery
• Management of database records to ensure accurate and up-to-date customer information
• Addressing and resolving customer complaints promptly and professionally
• Drafting status reports on customer service issues for review and action
• Processing customer credit applications accurately and efficiently
• Monitoring customer accounts and initiating appropriate actions when necessary
• Utilizing Customer Service Experience skills to enhance customer satisfaction
• Ensuring the maintenance of accurate customer credit records
• Liaising with other team members to ensure smooth operations
• Performing other duties as required within the scope of an Administrative Assistant role.• Applicant must possess CSR / Customer Service Experience
• No specific skills required
• Must have strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• Knowledge of basic office management procedures
• Excellent problem-solving skills
• High school diploma or equivalent required
• Prior experience in an administrative role is an advantage but not compulsory.

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