Customer Service

3 weeks ago


City of Industry, United States Express Employment Professionals Full time
Job DescriptionJob DescriptionSpecialized Recruiting Group is seeking a Customer Service Representative to work at a company located in the city of Industry, CA. As a Customer Service Representative, you will play a crucial role in maintaining positive relationships with our clients and ensuring their needs are met efficiently and effectively. Your responsibilities will include:
  • Handling inbound customer inquiries and providing timely and accurate responses
  • Coordinating with technicians to schedule pickups and service appointments, ensuring prompt resolution of client issues.
  • Entering orders into our system accurately and ensuring all necessary information is captured.
  • Generating invoices based on completed orders and sending them to clients in a timely manner.
  • Following up with clients to ensure satisfaction and address any concerns or additional needs they may have.
  • Collaborating with other departments such as sales, operations, and finance to ensure seamless order fulfillment and customer support.
  • Maintaining detailed records of customer interactions, orders, and invoicing activities.
 Pay: $20.00-$24.00 hour                                              Schedule: Monday – Friday  Qualifications
  • Previous experience in customer service or a related field, with a strong focus on providing exceptional service to clients.
  • Experience with NetSuite or similar CRM/ERP systems is a plus.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  • Excellent problem-solving skills and the ability to work effectively in a fast-paced environment.
  • A positive attitude and a willingness to go above and beyond to meet customer needs.
  • Ability to work independently as well as part of a team, with a proactive approach to problem-solving.
Benefits and Features
  • Paid Holidays paid vacation and sick time
  • Health, Vision, Dental, FSA, and life insurance benefit plans
About Specialized Recruiting Group:Specialized Recruiting Group takes an individualized approach to professional placement. We provide personalized service as unique as the companies and talented candidates we serve. Reach out to find out how Specialized Recruiting Group can help you take your career to new heights Our Accounting and Finance Group Specializes in Placing Top Talent in the Following Roles:
  • Accounting -A/P, A/R, Controllers, Staff Accountants, etc
  • HR-HR Generalist and or Manager, Payroll, Recruiters, Administrative Support
  • Administrative Rolls- CSR, Purchasing, Inside sales
#COVSRGPandoLogic. Keywords: Customer Service Representative, Location: City Of Industry, CA - 91715 , PL: 595350033

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