Automotive Service Manager

2 months ago


City of Industry, United States United Auto Group, Inc. Full time

 We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

  Responsibilities
  • Assist customers in servicing, repairing and explaining each service needed
  • Understand customer; match requirements and concerns to various service options
  • Explain service being performed and keep customer informed and updated throughout the service of their vehicle
  • Stay up to date on new products, features, accessories and attending product training as required
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
  • A minimum of 3 years of experience as a service manager
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver's license
  • Driven personality, eager to improve and able to work within and support internal teams
  • Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • On-the-job training
  • Vision insurance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Iowa City, Iowa, United States Skay Automotive Service Full time

    About UsAt Skay Automotive Service, we pride ourselves on being a local independent shop with 25 years of experience in the automotive industry.We value collaboration, continuous learning, and mutual respect among our team members, ensuring everyone feels valued and supported in their roles.Job Title: Automotive Diagnostic TechnicianEstimated Salary:$70,000...


  • Junction City, Kentucky, United States Brad's Automotive Service Full time

    Job Summary:We are seeking a skilled Automotive Technician to join our team at Brad's Automotive Service.About the Role:Diagnose and repair complex automotive issuesPerform routine vehicle maintenance and tune-upsProvide accurate labor estimates for automotive repairsInspect and test vehicles for necessary adjustmentsRequirements:Previous experience as an...


  • Iowa City, Iowa, United States Skay Automotive Service Full time

    Skay Automotive Service is a 25-year-old local independent shop seeking an experienced Automotive Technologist. We invest in our employees' growth and offer competitive benefits. The salary for this role is $55,000 - $70,000 per year.Job OverviewThe successful candidate will have 3+ years of experience in automotive diagnostics, ASE Master Certified, and...


  • City of Industry, United States United Auto Group, Inc. Full time

    Are you a Sales Manager, GSM, or GM looking to take the next step in your career? Apply now! We have an exceptional opportunity for an experienced and highly successful Sales Manager, GSM, or GM. As our company expands, we're seeking individuals ready to make a significant impact on the sales and overall success of our dealer group. This role offers the...


  • City of Industry, United States Puente Hills Volkswagen Full time

    Are you a passionate car enthusiast with a knack for problem-solving? Do you thrive in a fast -paced, dynamic environment? if so, we have the perfect opportunity for you! At Puente Hills Volkswagen, we're looking for a dedicated and energetic Volkswagen technician to join our stellar team and help us keep our customer's vehicles running smoothly and...


  • Rapid City, South Dakota, United States Granite Automotive Full time

    **About Us:**At Granite Automotive, we are dedicated to providing exceptional customer service and ensuring that our customers receive the highest quality automotive repair services. As an experienced Automotive Service Advisor, you will play a key role in achieving this goal.Compensation: We offer a competitive salary of $45,000 - $65,000 per year,...


  • Iowa City, Iowa, United States Skay Automotive Service Full time

    **Job Summary:**We are seeking an experienced Automotive Diagnostic Technician to join our team at Skay Automotive Service. As a key member of our staff, you will be responsible for conducting standard care maintenance and using diagnostic tools to assess vehicles.The ideal candidate will have 3+ years of experience in automotive diagnostics, ASE Master...


  • Iowa City, Iowa, United States Skay Automotive Service Full time

    Job OverviewWe offer a rewarding career opportunity for an experienced Automotive Diagnostic Technician to join our team at Skay Automotive Service.As a key member of our technical staff, you will be responsible for conducting standard care maintenance and utilizing diagnostic tools to assess vehicles. Your expertise will also be applied to servicing brakes,...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at Hendrick Automotive Group. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues using cutting-edge tools and techniques.Your primary goal will be to ensure that every vehicle leaves our shop in...


  • Junction City, Kentucky, United States Brad's Automotive Service Full time

    Job OverviewWe are seeking an experienced Automotive Repair Specialist to join our team at Brad's Automotive Service.The successful candidate will be responsible for diagnosing, adjusting, repairing, and overhauling automotive vehicles.This role requires a high level of mechanical aptitude, troubleshooting skills, and the ability to work accurately under...


  • Kansas City, Missouri, United States Vaughan Automotive - Mike Calvert Toyota Full time

    Job OverviewVaughan Automotive - Mike Calvert Toyota is seeking a highly skilled Automotive Service Advisor to join our team. As an expert in customer service, you will be responsible for providing exceptional experiences for our customers.About the RoleThis is a challenging and rewarding role that requires strong communication skills, attention to detail,...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job Details:Hendrick Automotive Group is seeking a dedicated Customer Service Representative - Automotive to join our team. As a key member of our service department, you will be responsible for interacting with customers, addressing their needs and concerns, and ensuring that they receive exceptional service. This role requires excellent communication and...


  • Peachtree City, Georgia, United States Mavis Tire Supply Full time

    Looking for a career in automotive service? Mavis Tire Supply is seeking experienced Automotive Service Managers to join our team in Peachtree City, GA.Job OverviewWe offer a competitive $45,000 - $60,000 per year salary, depending on experience. Our Automotive Service Managers are responsible for overseeing the efficient operation of our repair shop,...


  • Nevada City, California, United States Big Brand Tire & Service Full time

    Job Summary:A highly skilled Automotive Service Director is needed to join our team at Big Brand Tire & Service. This role involves overseeing the day-to-day operations of our service center, ensuring exceptional customer satisfaction, and driving business growth.About Us:Big Brand Tire & Service is a leading provider of tire and automotive repair services...


  • Phenix City, Alabama, United States Mavis Tire Supply Full time

    Job OverviewWe are seeking an experienced Automotive Service Manager to join our team at Mavis Tires & Brakes. As a key member of our management team, you will be responsible for the efficient operation of our repair shop.The ideal candidate will have 1 year of experience in automotive parts and/or tire sales, as well as basic math and PC skills....


  • Bossier City, Louisiana, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Assistant & Service Manager will be responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations, the safety of personnel, and housekeeping of the shop. This role requires knowledge of under-car repairs, alignments, tires, and...


  • Atlantic City, New Jersey, United States Midas Tire & Auto Experts Full time

    Job OverviewWe are seeking a highly skilled Automotive Service Manager to join our team at Midas Tire & Auto Experts. This leadership role is responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and driving sales growth.About the RoleThis position reports directly to the Store Manager and will be...


  • Greenacres City, Florida, United States Tire Choice Auto Service Centers Full time

    Join Our Team as a Car Repair SpecialistAre you looking for a challenging and rewarding career in the automotive industry? Do you have a passion for working with cars and providing excellent customer service? We are seeking highly skilled and motivated CAR REPAIR SPECIALISTS to join our team at Tire Choice Auto Service Centers. As an Automotive Technician,...


  • Rapid City, South Dakota, United States Granite Automotive Full time

    About This RoleWe are seeking a highly motivated and results-driven Automotive Sales Consultant to join our team at Granite Automotive. As an integral part of our sales force, you will be responsible for driving sales of vehicles to meet and/or exceed our goals and objectives.Job SummaryThis is a full-time role with the potential to earn upwards of $150,000...


  • Johnson City, Tennessee, United States Friendship Automotive Full time

    At Friendship Automotive, we value our customers as friends and treat our Team Members like family. As a rapidly growing group with 18 locations across 8 cities and 5 states, we're seeking talented individuals to join our award-winning team.We're currently looking for an Express Technician to join our Hyundai of Johnson City team.Our ideal candidate is...