Scheduling Program Manager

3 weeks ago


Kirkland, United States Redwood Family Care Network Full time
Job DescriptionJob Description

JOB TITLE: Scheduling Program Manager - Supported Living Services - Everett

REPORTS DIRECTLY TO: Area Director  

DAYS/HOURS: M-F 8:30 - 5:00pm

Pay Rate: $67,724 - $70,000

 

Are you looking for a career opportunity or change? Do you enjoy making a positive, long-lasting impact in people’s lives? If you said YES, then you may be who we are looking for 

Sails Washington/Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.  All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment. 

 

SUMMARY

The Scheduling Program Manager is a critical team member that ensures appropriate staffing coverage for our clients with intellectual and developmental disabilities.  The amount of staffing coverage is dependent on each individual’s specific needs as it relates to their behavior, medical, and home living skills. 

This role is specifically intended to provide direct support to the Washington State supported living program. "Supported living" means instruction, support, and services provided by service providers to clients living in homes that are owned, rented, or leased by the client or their legal representative.  Many clients require 24-hour care and support.  The Scheduling Program Manager ensures that this care and support is in place.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Coordinates and schedules all employee coverage for shifts, leave, vacation, etc. 

  • Maintains updated schedules and agency phone list 

  • Ensures scheduled employees have met minimum training requirements before working alone with clients. Including site and client specific program orientation 

  • Provides supervision and training of House Managers and support staff on timesheet and mileage chart completion, leave policy, inexcusable absences. 

  • Creates monthly payroll reports ensuring accuracy of hours/mileage reported 

  • Ensure employee compliance with attendance related policies. Updates attendance tracking spreadsheet 

  • Provides support for Program Directors and Managers as needed including providing schedule updates for on call managers. 

  • Builds and maintains rapport with clients and programs

  • Maintains and updates staffing spreadsheets in the drive for each program

  • Follows all agency policies and procedures 

  • Has extensive knowledge of WAC’s and DSHS policies related to residential services 

  • Acts as Crisis On-Call Responder when designated 

  • Attends team meetings and training as required 

  • Acts as a positive role model. Treats clients with dignity and respect 

  • Communicates and coordinates with outside agencies for the benefit of the clients  

  • Other duties as assigned.  

PREFERRED SKILLS

  • Ability to identify potential areas of compliance vulnerability and risk, assists in developing/implementing corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. 

  • Knowledge of EHR system (currently using Therap) 

  • Experience with medications and medical information for vulnerable populations. 

  • Ability to act as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved. 

  • Ability to build great working relationships with employees and communicate effectively. 

  • Ability to write reports, business correspondence, and procedure manuals. 

  • Ability to calculate figures and amounts. Knowledge of computer spreadsheet programs, word processing software, and the ability to learn new programs effectively. 

WORK ENVIRONMENT

  • Half of the work environment for this position is a fast paced work environment that requires multitasking, working under pressure, self directed and frequent interruptions.

  • Half of the work is done in the field, including driving to client’s homes in multiple counties and cities. 

  • Must be able to lift and/or transfer a minimum of 50 pounds.

  • Frequently required to talk and hear. Quiet to moderate noise level in work environment.

  • Often required to sit for long periods of time, use hands and fingers to handle documents. 

  • While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats, and exhibit defiance, dishonesty, and assaultive behaviors. 

EDUCATION AND/OR EXPERIENCE

  • Experience working with DDA/RCS, policies and procedures and working with IDD clients 

  • Two years specialized training emphasizing Social Services, at least three years’ experience working within a business, social services, or educational setting. 

 

LIMITATIONS AND DISCLAIMER

  • The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State Laws. 

  • Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at-will” basis. 

 



PandoLogic. Keywords: Assisted Living Manager, Location: Kirkland, WA - 98033 , PL: 595288090

  • Kirkland, Washington, United States Sammamish Presbyterian Church Full time

    Lead Childrens Ministry Coordinator Job SummaryThe Sammamish Presbyterian Church is seeking a dedicated and passionate individual to join our team as the Lead Childrens Ministry Coordinator. This part-time role will be responsible for coordinating and implementing various programs for children, including Sunday morning activities, VBS, and MomCo events.Job...


  • Kirkland, Washington, United States Domino's Pizza LLC Full time

    Pizza Manager PositionAt Domino's Pizza LLC, we are looking for an exceptional Pizza Manager to join our team. This is a full-time position that offers paid training and a set yet flexible schedule.About the RoleThe successful candidate will be responsible for overseeing everything that happens during their shift, including quality controls, customer...


  • Kirkland, Washington, United States Friends of Youth Full time

    About the RoleWe are seeking a dedicated and compassionate Youth Program Manager to join our team at Friends of Youth.This is a part-time, overnight position requiring a strong commitment to providing exceptional support services to young adults experiencing homelessness.The successful candidate will have a minimum of 2 years of experience working with...


  • Kirkland, Washington, United States Astronics Full time

    Astronics Advanced Electronic Systems (AES) is a leading manufacturer of in-seat power systems for the commercial airline industry. We are seeking an experienced Customer Program Manager or Senior Customer Program Manager to lead and support production programs with our OEM customer, Airbus.The successful candidate will be instrumental in developing strong...


  • Kirkland, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...


  • Kirkland, Washington, United States Redwood Family Care Network Full time

    Redwood Family Care Network is a pioneering leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our mission is to provide world-class, personalized care and support.We are seeking an experienced Care Coordination Expert to join our team as a Health Services Program Manager....


  • Kirkland, Washington, United States Friends of Youth Full time

    Job OverviewThe Youth Specialist provides supervision and support to all youth, utilizing a trauma-informed approach. They are responsible for overseeing daily activities internally and supervising guidance tasks during appointments and outings in the community.Schedule: Sunday through Thursday 8:00AM to 4:30PMEssential Duties:Maintain a safe living...

  • Program Manager

    3 weeks ago


    Kirkland, Washington, United States Redwood Family Care Network Full time

    Join Our TeamAbout Us:At Redwood Family Care Network, we are dedicated to providing world-class person-centered services and advocacy for individuals with intellectual and developmental disabilities.We take a zero-tolerance stance on abuse and neglect and prioritize the health and safety of our clients.We are seeking a highly skilled Program Manager -...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureHealth Services Program Manager - Supported Living Services $2000.00 Sign-on BonusBased out of Everett Office - Visits Programs in North King County and Snohomish County. Job Title: Health Services Program Manager Salary: 67,724.80 + On-Call StipendShifts Needed: Monday-Friday & Rotating...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureHealth Services Program Manager - Supported Living Services $2000.00 Sign-on BonusBased out of Lynnwood Office - Visits Programs in North King County and Snohomish County. Job Title: Health Services Program Manager Salary: 67,724.80 + On-Call StipendShifts Needed: Monday-Friday & Rotating...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureHealth Services Program Manager - Supported Living Services $2000.00 Sign-on BonusBased out of Everett Office - Visits Programs in North King County and Snohomish County. Job Title: Health Services Program Manager Salary: 67,724.80 + On-Call StipendShifts Needed: Monday-Friday & Rotating...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureHealth Services Program Manager - Supported Living Services $2000.00 Sign-on BonusBased out of Lynnwood Office - Visits Programs in North King County and Snohomish County. Job Title: Health Services Program Manager Salary: 67,724.80 + On-Call StipendShifts Needed: Monday-Friday & Rotating...


  • Kirkland, Washington, United States Swedish Health Services Careers Full time

    About the RoleWe are seeking a skilled Clinical Program Coordinator RN to join our team at Swedish Health Services Careers. In this role, you will play a critical part in the planning and coordination of our Aortic Center within the Heart & Vascular Institute.Key ResponsibilitiesDevelop and implement care pathways for patients with aortic disease.Coordinate...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionJob Title: Client Services Program Manager for IDD Services- Everett, WA Annual Rate: $67,725 - $70,000 AnnuallySchedule: M-F from 8:30 AM - 5:00 PMJob Status: Full timeLocation: Everett, WA  Are you passionate about making a meaningful difference in the lives of individuals with disabilities? The SAILS Group is seeking a...


  • Kirkland, Washington, United States Sammamish Presbyterian Church Full time

    About the RoleWe are seeking a dynamic and passionate individual to lead our Children's Ministry programs. The ideal candidate will have experience in working with children and overseeing programs, as well as strong management, organizational, and leadership skills.Job DescriptionThe Children's Ministry Coordinator will be responsible for collaborating and...


  • Kirkland, Washington, United States City of Kirkland Full time

    Job DescriptionWe are seeking a dedicated and skilled Youth Development Program Coordinator to manage and deliver our preschool movement program. As a Preschool Movement Instructor, you will be responsible for creating a safe and engaging learning environment, designing and implementing effective lesson plans, and providing individualized support to...

  • Account Manager

    4 weeks ago


    Kirkland, Washington, United States Apotheco Pharmacy Full time

    Job SummaryThe Account Manager will serve as a field representative of Apotheco Pharmacies, ensuring a positive customer experience and optimizing utilization where applicable. This role involves fostering strong relationships with customers within the designated territory, working closely with District Managers and Pharmacists to develop business plans for...


  • Kirkland, United States TK Elevator Full time

    The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Modernization in Seattle, WA.Responsible for successfully managing all modernization operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan.ESSENTIAL JOB...


  • Kirkland, United States TK Elevator Full time

    The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Modernization in Seattle, WA. Responsible for successfully managing all modernization operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB...


  • Kirkland, United States Redwood Family Care Network Full time

    Job DescriptionJob Description: House Manager-Now Hiring in Kirkland WA (CNA Required) Job Title: House ManagerHourly Rate: $27.00-$30.00Shifts Needed: AM Job Status: Full Time Work Hours: Monday-Thursday 06:45-3:00PM Friday 07:00-2:00PMWork Locations: Kirkland Area Redwood Family Care Network/Sails Washington is an innovative leader in delivering...