Volunteer Coordinator

3 weeks ago

Valdese, United States AMOREM Full time
Job DescriptionJob Description
Description:

Coordinate the Hospice volunteer program

Requirements:

EDUCATIONAL QUALIFICATIONS:

  • Bachelor's degree in healthcare administration, social service, public relations or related field
  • Two years experience in human services field
  • Experience working with volunteers preferred
  • Active client contacts within the past two years

KNOWLEDGE AND SKILLS:

  • Knowledge of and commitment to the hospice philosophy of care
  • Ability to work on an interdisciplinary team
  • Ability to work a flexible schedule
  • Ability to work well with others in a supervisory role
  • Willingness to work with patients/families regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness

TRAINING-Initial And Ongoing:

  • Complete Hospice volunteer/staff training program
  • Complete Hospice orientation program
  • Obtain eight hours of continuing education per year, including mandatory safety in-service
  • Attend minimum of six staff meetings per year

DUTIES AND RESPONSIBILITIES:

  • Assist in orienting new team members
  • Participate in quality improvement program
  • Adhere to strict confidentiality
  • Adhere to safety policy and practices
  • Complete employee time record accurately per policy
  • Cooperate with all government agencies and outside auditors
  • Assist with updating policies and procedures as appropriate
  • Complete annual TB screening
  • Assure all license, certifications, continuing education information and any other required documentation are submitted to human resources and kept current
  • Maintain up-to-date documentation required and specified in Hospice policy and procedure
  • Perform other duties assigned by supervisor
  • Coordinate program for recruiting, screening, training, assigning and evaluating volunteers
  • Assist with organizing and conducting volunteer/staff training programs on a regular basis
  • Develop and implement appropriate continuing education programs for volunteers
  • Provide on-going support and encouragement for all volunteers to enhance participation
  • Develop new and improved roles of services for volunteers
  • Provide messages/reminders through Phonetree System
  • Coordinate publication of monthly activity calendars and newsletters for volunteers/chaplains
  • Supervise volunteers and assure adherence to all policies and procedures
  • Participate in Hospice staff development and information exchange with other health professionals
  • Act as a resource person for both internal and community organizations
  • Complete all patient/family volunteer assignments as specified in policy and procedures
  • Act as liaison between volunteer and staff
  • Schedule volunteers to assist with special projects
  • Coordinate annual volunteer recognition event
  • Assist bereavement coordinator with planning volunteer roles in annual memorial service
  • Maintain volunteer personnel files in accordance with policy
  • Maintain accurate records of all volunteer hours
  • Review volunteer section of monthly cost report
  • Participate in coordination of annual Unifour volunteer conference
  • Complete volunteer award nominations
  • Be available daily to provide direction to volunteer support specialist
  • Review timesheets for accuracy and approve
  • Coordinate continuing education for volunteer staff
  • Complete reports and other statistical data as requested
  • Interview, hire and supervise volunteer support specialist
  • Complete direct report required performance evaluations with clinical competency evaluations

PHYSICAL QUALIFICATIONS:

  • Visual acuity to read written documentation and computer tasks
  • Speech and hearing skills necessary for telephone interaction and face to face contact
  • Ability to sit as required to perform duties
  • Ability to stand, bend and lift an average of 30 pounds
  • Manual dexterity with the ability to manipulate office equipment and complete written documentation
  • Ability to walk, squat, kneel, climb and balance

SPECIAL REQUIREMENTS:

  • Must have an automobile with required insurance coverage and a state driver's license


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