Workplace Experience Coordinator

1 day ago

Menlo Park, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Workplace Experience Coordinator in Menlo Park, California. The role involves a wide range of responsibilities, including administrative support, handling customer service requests, and maintaining office functions in our industry.

Responsibilities:
• Coordinate and provide support for a variety of workplace services, ranging from conference room management to onboarding support.
• Handle customer inquiries and complaints pertaining to Workplace Experience services, ensuring efficient and satisfactory resolution.
• Manage relationships with vendors providing services to the office, including verifying insurance and contractual documentation.
• Use and maintain digital tools for service delivery, ensuring data integrity.
• Assist the Workplace Experience team with general administrative tasks such as meeting coordination, expense reporting, and equipment care.
• Oversee the production, quality, and retention of program materials, adhering to company and client brand guidelines.
• Take care of the office and workplace experience equipment and manage the supply inventory.
• Contribute to the completion of the office Business Continuity plan.
• Take part in move meetings and coordinate all moves with client contacts.
• Administer the onboarding process for Workplace Experience team members and third-party service providers, including orientation, training, and equipment ordering.
• Ensure all billings for business services are invoiced and billed as required.
• Respond to internal client requests and manage conference rooms.• Demonstrated proficiency in Customer Service
• Strong Communication skills
• Familiarity with Office Functions
• Ability to handle Documentation tasks
• Proficiency in Microsoft Excel
• Experience in Training personnel
• Understanding of Billing Functions
• Skills in Materials Handling
• Proficiency in Microsoft Word
• Commitment to Quality
• Experience with Database management
• Experience in Human Resources (HR) Administration
• Ability to manage Email Correspondence
• Proficiency in Microsoft Outlook
• Knowledge of Insurance procedures
• Demonstrated Leadership Skills
• Experience in Production
• Familiarity with Receptionist Duties
• Experience in dealing with Vendors
• Experience in Onboarding new employees
• Ability to handle Correspondence duties
• Ability to Perform Ad Hoc Financial tasks
• Familiarity with Digital tools and platforms
• Experience in Expense Reporting
• Proficiency in Microsoft PowerPoint

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