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Office Assistant

2 months ago

Canton, United States Robert Half Full time
Job DescriptionJob DescriptionWe are searching for an Office Assistant to join our team in Canton, Massachusetts. This role is focused on office administration within the industry. It is a short term contract employment opportunity, where the selected candidate will be expected to handle a variety of administrative and clerical duties.

Responsibilities:

• Handle inbound calls and respond to customer inquiries in a timely manner
• Perform administrative duties such as email and calendar management
• Deliver excellent customer service on all interactions
• Assist in the processing of customer applications and maintaining accurate customer records
• Monitor customer accounts and take appropriate actions when necessary
• Conduct clerical duties to support the functionality of the office
• Resolve customer inquiries promptly and professionally
• Maintain a high level of organization in all tasks.• Proficiency in performing clerical duties such as filing, typing, copying, binding, scanning etc.
• Capable of handling inbound calls and providing necessary information to clients.
• Experience in administrative office procedures, practices, and equipment.
• Ability to manage multiple tasks and prioritize work effectively.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office (MS Excel and MS Word, in particular).
• Detail-oriented and comfortable working in a fast-paced office environment.
• Exceptional customer service skills.
• High school diploma; additional qualifications as an Administrator or Secretary will be a plus.