Front Office Supervisor

3 days ago

Canton, United States Buffalo Lodging Associates Full time

Our newly renovated Homewood Suites by Hilton Boston/Canton hotel located at 50 Royall St in Canton, MA is seeking a Front Office Supervisor to join their team
The Front Office Supervisor is responsible for coordinating the front office operations of the hotel while providing support to the management team.

This position requires schedule flexibility - must be able to work weekends, holidays, AM/PM and overnight shifts when needed.

Responsibilities include:

  • Assists in overseeing guest services and front office operations; ensuring superior service is a priority.
  • Foster a positive, cooperative work environment between front office staff and management.
  • Cover shifts on the desk
  • Assist the AGM with training new Front Office Team members.
  • Front Desk Duties:
    • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
    • Taking reservations from incoming callers inputs all information into the hotel management system.Updates and cancels reservations in the system as requested by the guest.
    • Handles cash, credit card information and goods at the property
    • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Typical Schedule :Morning Shifts : 7 AM - 3 PM , Evening Shifts: 3 PM - 11 PM,Weekend Availability needed


About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
  • Customer Service experience, in a hotel setting preferred.
  • Marriott experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .
What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
  • Paid Weekly (Every Friday)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts - for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program


Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Front Office Team Lead

    2 weeks ago

    Canton, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Buffalo Lodging Associates, LLC in Canton, MA. As a key member of our front office operations, you will be responsible for ensuring exceptional guest service and supporting the management team.

  • Front Office Manager

    2 days ago

    Canton, United States Dietrich & Associates Oral and Maxillofacial Surgery Full time

    Job DescriptionJob DescriptionRole and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.Oversees the daily work activities of the front office and patient flow.Responsible for hiring, onboarding, and...

  • Office Supervisor

    3 weeks ago

    Canton, United States JTH Tax LLC Full time

    Job Title: Office Supervisor, Managed OperationsDepartment/Business Unit: Managed Operations Reports to: District Manager,Managed OperationsStatus: SeasonalFLSA Status: Non-Exempt*This posting is to build a candidate pool in Canton, MS*Job SummaryThe Office Supervisor oversees the day-to-day operations of individual tax preparation offices. Reporting to the...

  • Office Supervisor

    1 month ago

    Canton, United States JTH Tax LLC Full time

    Job Title: Office Supervisor, Managed OperationsDepartment/Business Unit: Managed Operations Reports to: District Manager,Managed OperationsStatus: SeasonalFLSA Status: Non-Exempt*This posting is to build a candidate pool in Canton, MS*Job SummaryThe Office Supervisor oversees the day-to-day operations of individual tax preparation offices. Reporting to the...

  • Cash Office Supervisor

    2 weeks ago

    Canton, United States Earth Fare Full time

    Key ResponsibilitiesUphold, communicate, and support the Earth Fare vision, standard operating procedures, and customer service creed.Operational Tasks: Assist with the reconciliation and recording of cash register drawers and daily balancing of the Cash Office.Merchandising: Maintain an attractive Front End Department by implementing Earth Fare...

  • Hotel Front Desk Supervisor

    7 days ago

    Canton, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    About UsBuffalo Lodging Associates, LLC is a hotel management company based out of Canton, MA. We have put an emphasis on true hospitality since being founded in 1996. Our portfolio includes over 50 hotels across various brands, and we are committed to delivering exceptional experiences for our guests and employees alike.The Ideal CandidateWe are looking for...

  • Front Office Associate

    1 week ago

    Canton, Ohio, United States DRUMMOND AND KALMAN PTRSHP Full time

    About the PositionWe are seeking a highly organized and detail-focused Receptionist to join our team. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our business.Key Responsibilities and ExpectationsPhone Answering: You will be the primary point of contact for clients and visitors, requiring excellent...

  • Cash Office and Customer Service Supervisor

    2 weeks ago

    Canton, United States Earth Fare Full time

    Key Responsibilities:We are seeking a highly skilled Front End Department Lead to join our team at Earth Fare. As a key member of our Front End Department, you will be responsible for maintaining the highest level of customer service while ensuring accurate accounting and security of the Cash Office.This role is ideal for an individual with previous cash...

  • Customer Service Supervisor

    2 weeks ago

    Canton, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    About the RoleThis is an exciting opportunity to join a dynamic team at Buffalo Lodging Associates, LLC, where we prioritize true hospitality and operational excellence. As a Front Office Supervisor, you will play a vital role in delivering exceptional guest experiences and supporting the success of our hotel.To be successful in this role, you will require:A...

  • Front Desk Coordinator

    4 days ago

    Canton, Ohio, United States Elizabeth A. Burick Co., LPA Full time

    Job Description:We are seeking a highly skilled Front Desk Receptionist to join our team at Elizabeth A. Burick Co., LPA. The ideal candidate will have 1 year of experience in an office setting and possess excellent communication and organizational skills.The primary responsibilities of this role include greeting visitors, answering phone calls, providing...

  • Front Desk Professional

    6 days ago

    Canton, Michigan, United States Bright Side Dental Full time

    Job OverviewBright Side Dental is a dynamic and growing dental practice seeking a skilled Front Desk Professional to join our team. As a Front Desk Professional, you will play a critical role in providing exceptional patient service and ensuring a smooth day-to-day operation.In this role, you will have the opportunity to develop your skills and knowledge in...

  • Front Desk Liaison

    1 week ago

    Canton, Ohio, United States YMCA of Central Stark County Full time

    Join Our Team as a Front Desk RepresentativeThe YMCA of Central Stark County is a leading nonprofit organization dedicated to strengthening community through youth development, healthy living, and social responsibility. We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative.As a Front Desk...

  • Dining Room Supervisor

    4 days ago

    Canton, Ohio, United States Meadowbrook Restaurants Full time

    Dining Room SupervisorWe are seeking a friendly and approachable Dining Room Supervisor to join our team. As a key member of our front-of-house team, you will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of customer service.About UsMeadowbrook Restaurants is a family-owned business, dedicated to...

  • Office Administrator

    1 week ago

    Canton, Texas, United States H&R Block Full time

    H&R Block is looking for an experienced Office Administrator to manage the day-to-day activities of the front desk. This role involves providing exceptional customer service, handling phone calls, and coordinating schedules with clients. The ideal candidate will have strong organizational skills, be able to multitask in a fast-paced environment, and possess...

  • Medical Office Coordinator

    4 weeks ago

    Canton, Ohio, United States Aylo Health Full time

    About Aylo HealthAylo Health is a healthcare organization committed to providing quality services to its patients. We strive to create a positive experience for everyone who interacts with us.Job SummaryWe are seeking a skilled Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for managing the front desk...

  • Front Desk Patient Advocate

    3 days ago

    Canton, Ohio, United States Aylo Health Full time

    **Job Description:** Front Desk Patient Advocate**Estimated Salary:** $38,000 - $48,000 per yearAylo Health is seeking a friendly and compassionate individual to serve as our Front Desk Patient Advocate. In this critical role, you will provide warm and welcoming interactions with patients, ensuring their needs are met and exceeded.**Core...

  • Front Desk Medical Professional

    4 days ago

    Canton, Ohio, United States Drs. Blumer and Rollins Inc. Full time

    Job DescriptionDrs. Blumer and Rollins Inc. is seeking a skilled and detail-oriented Medical Receptionist to manage our front desk operations and provide exceptional patient care.The successful candidate will be responsible for greeting patients, answering phone calls, and responding to inquiries, as well as managing appointment scheduling, waitlists, and...

  • Front End Operations Lead

    2 weeks ago

    Canton, United States Earth Fare Full time

    About the RoleThe Customer Service Lead will be responsible for upholding and embodying the Earth Fare customer service standards at all times. They will ensure proper accounting of the Front End of the store while maintaining a safe, secure, and customer-focused environment.This role involves conducting operational tasks in the Cash Office, managing cashier...

  • Office Administrator Assistant

    4 days ago

    Canton, Ohio, United States Elizabeth A. Burick Co., LPA Full time

    About the Role: We are looking for a motivated and organized individual to fill the position of Front Desk Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and supporting the smooth operation of our office.Responsibilities:Respond to phone calls and greet visitors in a professional and friendly...

  • Front Desk Service Ambassador

    4 days ago

    Canton, Ohio, United States Goldfish Swim School - North Canton Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Customer Service Representative to join our team at Goldfish Swim School - North Canton. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.About the JobProvide exceptional customer service to students, parents,...