Administrative Assistant

3 weeks ago


West Palm Beach, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Administrative Assistant at our West Palm Beach, Florida, location. In this role, you will primarily be supporting our customer service operations at the Autumn Ride Apartment location. You will be the first point of contact for our customers, providing them with a warm welcome, conducting tours, and assisting them throughout the leasing process.

Responsibilities:
• Greet customers and provide them with a comprehensive tour of the facility
• Assist customers throughout the leasing process, ensuring a smooth and efficient experience
• Respond to inbound customer inquiries via phone and email, providing accurate and timely information
• Schedule appointments and manage the calendar efficiently
• Perform data entry tasks, maintaining accurate and up-to-date customer records
• Use Microsoft Office tools such as Excel, PowerPoint, Word, and Outlook to manage customer communications and records
• Balance inbound and outbound calls to ensure all customer inquiries are addressed
• Provide exceptional customer service, resolving customer issues promptly and professionally.• Must possess strong skills in answering inbound calls, ensuring effective communication with clients and stakeholders.
• Proven experience in providing exceptional customer service, demonstrating empathy, understanding, and problem-solving capabilities.
• Proficient in data entry, with a keen eye for detail and accuracy.
• Excellent email correspondence skills, able to draft, edit, and send detail oriented emails.
• Ability to handle both inbound and outbound calls, managing customer queries and liaising with team members.
• Proficiency in Microsoft Excel, capable of creating spreadsheets, entering data, and performing basic computations.
• Comfortable using Microsoft Outlook for email communication, scheduling, and task management.
• Experienced in using Microsoft PowerPoint to create, edit, and present slide shows and presentations.
• Proficient in Microsoft Word for creating and editing documents, reports, and correspondence.
• Capable of scheduling appointments, managing calendars, and coordinating meetings.

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