CUSTOMER SERVICE BILLING CLERK
2 months ago
Key Responsibilities:
Process and manage customer billing information accurately and efficiently
Handle customer inquiries via phone, email, and chat, ensuring a high level of service
Resolve billing issues and provide customers with accurate account information
Use Microsoft Word, Excel, and Outlook to create and manage documents, spreadsheets, and emails
Maintain organized records of transactions and interactions
Collaborate with other departments to ensure timely resolution of customer issues
Ensure data integrity and confidentiality in all billing and customer service processes
#YORKPRI
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