Customer Service Representative

2 weeks ago

Boston, United States BCForward Full time
Job DescriptionJob Description

Position Title: Customer Service Representative
Location: Boston, MA 02118
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 12 Months contract and the possibility to be extended the contract.
Pay Rate: $27.90/hr on W2

Duties and Responsibilities:1. Maintain office operating procedures and assist in developing and coordinating implementation of new ones with the input and approval of the Executive Director.
2. Assist the Executive Director and/or Assistant Executive Director in maintenance of all Board meeting minutes schedules meetings and maintains appropriate electronic meeting/event calendars.
3. Answer routine office correspondence relative to board regulations policies and licensing laws.
4. Update and generate computerized data and correspondence. Operate Microsoft Word Access Excel Mail Merge and PowerPoint software programs proficiently.
5. Maintain files and records such as complaint correspondence electronic and telephone responses/inquiries.
6. Receive walk-in written e-mail and telephone inquiries and answer or refer them to appropriate parties for action.
7. Draft letters memoranda and reports for review by Executive Director.
8. Process license applications and maintain entries in the licensing database.
9. Responds to inquiries and provides information to various local state and federal agencies and professional organizations as needed.
10. Support Executive Director in the coordination and implementation of regulations governing certification and practice for the new Board as assigned.
11. Process applications for licensure and other required forms under the direction of the Executive Director for new Boards as assigned.

Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer. All qualified applicants willCompany DescriptionAbout BCforward:\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r
\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r
\r
BCforward is an equal opportunity employer. All qualified applicants will

  • Customer Service Representative

    5 days ago

    Boston, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...

  • Customer Service Representative

    7 days ago

    Boston, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...

  • Customer Service Representative

    7 days ago

    Boston, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...

  • Customer Service Representatives

    6 months ago

    Boston, United States Boston Public Schools Full time

    Boston Public Schools seeks  Customer Service Representatives - Transportation Department Reports To : Customer Service Team Leads Position Type: Temporary Position (Potential to stay on Long Term) Start date: July 1, 2024 OVERVIEW: The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000...

  • Customer Service Representative

    1 month ago

    Boston, Massachusetts, United States Sterland Solutions Full time

    Are you looking for a career that combines administrative skills with a dynamic and growing business? At Sterland Solutions, we offer a unique opportunity to work in a rapidly expanding team and franchise family.We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team,...

  • Customer Service Representative

    2 weeks ago

    Boston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in Boston, Massachusetts. In this role, you will be responsible for addressing customer queries, processing applications, and maintaining comprehensive records. You will also oversee customer accounts to ensure appropriate action is taken when necessary. This role...

  • Customer Service Representative

    6 months ago

    Boston, United States Orbia Full time

    Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information worldwide in various markets. Every part of the manufacturing process is monitored with environmentally friendly sustainable efforts in mind. Quality, sustainability,...

  • Customer Service Representative

    4 weeks ago

    Boston, United States Orbia Full time

    Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information worldwide in various markets. Every part of the manufacturing process is monitored with environmentally friendly sustainable efforts in mind. Quality, sustainability,...

  • Customer Service Representative

    2 months ago

    Boston, United States ABC Imaging Full time

    ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team. DUTIES AND RESPONSIBILITIES: - Routinely...

  • Customer Service Representative

    2 months ago

    Boston, United States MTM Full time

    MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA. This position will be title Transit Navigator but your duties are much like a Customer Service Rep The Transit Navigator will work closely with the location leadership to provide clerical and administrative support. Duties may include, but not limited to,...

  • Customer Service Representative

    2 weeks ago

    Boston, United States MTM Full time

    MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA. This position will be title Transit Navigator but your duties are much like a Customer Service Rep The Transit Navigator will work closely with the location leadership to provide clerical and administrative support. Duties may include, but not limited to,...

  • Customer Service Representative

    6 months ago

    Boston, United States Indotronix International Corporation Full time

    Job Title: Customer Service Representative - Onsite Location: 133 Portland St, Boston, MA 02114 Duration: 6+ months Payrate : $23hr on W2 for English speaking and $25/hr for Bilingual (Spanish and English) Job Descripiton: Interact face to face live with walk in clients Research and resolve member questions and issues using multiple online tools and...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Hudson Group Full time

    About This Role:Hudson Group is seeking a Customer Service Representative to join our team at Boston Logan International Airport. As a Sales Associate, you will be responsible for delivering excellent customer service, creating a fantastic shopping experience, and being a great team player.Key Responsibilities:Welcome and greet customers with a friendly...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Professional Staffing Group Full time

    We are seeking a dedicated Customer Service Representative to support healthcare providers, doctors, and hospitals.In this role, you will assist in verifying medication coverage for patients with health insurance.The responsibilities include:Receiving inbound faxes from providers with essential information.Ensuring all necessary information is complete and...

  • Customer Service Representative

    2 weeks ago

    Boston, United States BCForward Full time

    Job DescriptionJob DescriptionBCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Boston, MA 02108Position Title:  Customer Service RepresentativeLocation: Boston, MA 02108Anticipated Start Date: 1-2 weeksPlease note this is the target date and is subject to change. BCforward will send official notice...

  • Customer Service Representative

    4 weeks ago

    Boston, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Boston, MA location. As a Customer Service Representative, you will be the primary point of contact for our valued...

  • Customer Service Representative

    2 months ago

    South Boston, United States Amped-up Enterprise, Inc. Full time

    Customer Service Representative We at Amped-up Enterprise believe that Customer Service is the core of our business, and our teams are the link and glue of our company. We strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally. Our goal is to expand our...

  • Customer Service Representative

    4 weeks ago

    New Boston, Ohio, United States Security Finance Full time

    Job SummaryWe're seeking a Customer Service Representative to provide exceptional support to our customers. This role involves providing outstanding customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key ResponsibilitiesProvide top-notch customer service via phone and in-personMarket...

  • Customer Service Representative

    2 weeks ago

    Boston, United States Tesla Full time

    The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program Responsibilities Work scheduling maintenance Vehicle arrival preparation Customer...

  • Customer Service Representative

    4 weeks ago

    South Boston, Virginia, United States Taco Bell Full time

    The Customer Service Representative is a key role in ensuring guest satisfaction at Taco Bell. This position requires a friendly, helpful individual who can thrive in a fast-paced environment.Free meals during shiftsFlexible schedulingFun work environmentPaid trainingAdvancement opportunitiesCompetitive payGED/scholarship opportunitiesRetail discount...