Service Desk Technician
3 months ago
Top Skills' Details
1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.)
2. Office 365 experience - know their way around the platform
3. Good reasoning and troubleshooting skills - experience troubleshooting hardware and software
Job Description
A non-profit organization is looking to backfill a team member on their Service Desk Team who moved out of state. They're looking for a entry-mid level technician to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and documentation.
Additional Skills & Qualifications
Manager looking for someone who has great customer service skills - someone who wants to make an impact. Plus: Understanding of Azure licensing
Employee Value Proposition
This company has the best customers you will work with in your career - they're almost apologetic when they call regarding an issue.
Sustainability - execs have taken pay cuts to prevent layoffs due to COVID.
Work Environment
This is a M-F onsite schedule with two weeks of training. Schedule is 6-2:30pm
First week - knowledge transfer with no live time (phones)
Second week - shadowing a senior member on the team and taking turns on the phones
Once this person is up and running and Joseph feels comfortable enough, this can turn into a remote opportunity.
-
Service Desk Technician
3 months ago
Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionA non-profit organization is looking to backfill a team member on their Service Desk Team who moved out of state. They're looking for a entry-mid level technician to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and...
-
Service Desk Technician
3 months ago
Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionTop Skills' Details1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.)2. Office 365 experience - know their way around the platform3. Good reasoning and troubleshooting skills - experience troubleshooting hardware and softwareJob DescriptionA non-profit...
-
Service Desk Technician
3 months ago
Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionTEKsystems is looking to add a team member on their Service Desk Team! OPPORTUNITY TO WORK REMOTE ONCE FULLY QUALIFIED!! Job DescriptionWe're looking to find someone who will provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues,...
-
Service Desk Support Specialist
1 week ago
Scottsdale, Arizona, United States TEKsystems Full timeJob DescriptionTEKsystems is looking for an entry-mid level Service Desk Technician to provide 100% virtual support for their customers. The day-to-day breakdown is 60% answering calls and 40% around daily tasks, service queues, project work, and documentation.Key ResponsibilitiesActive Directory Administration - password reset, account management,...
-
Help Desk Technician
3 months ago
Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionJob DescriptionLooking to add a team member on their Service Desk Team. They're looking for a entry-mid level technician to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and documentation.Top Skills' Details1....
-
Service Desk
2 weeks ago
Scottsdale, United States Apex Systems Full timeJob Title: Service DeskLocation: Phoenix, AZ (Hybrid Remote: Monday – Wednesday Onsite / Thursday & Friday Remote)Pay Rate: $18 - $22/hrContract Duration: 18 months on W2Required Experience: 2+ years of experience working in a service desk or customer service environmentMinimum 1 year technical support experienceMinimum 1 year phone support...
-
Service Desk Lead
2 months ago
scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Service Desk Lead
2 months ago
Scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Service Desk Lead
2 months ago
scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Service Desk Specialist
6 days ago
Scottsdale, United States GTN Technical Staffing and Consulting Full timeService Desk SpecialistHIGHLIGHTSLocation: RemotePosition Type: ContractResidency Status: US Citizen and Green Card Holder ONLYPOSITION SUMMARY:The Service Desk Specialist provides first level end-user support and incident diagnosis for our clients applications, endpoints, and infrastructure. The Service Desk Specialist acts as a single point of contact...
-
Service Desk Team Member
7 days ago
Scottsdale, Arizona, United States TEKsystems Full timeJob DescriptionTEKsystems seeks a Service Desk Team Member to provide 100% virtual support for customers. Day-to-day responsibilities include answering calls and handling daily tasks, service queues, project work, and documentation.Key Responsibilities:Provide technical support via phone and chat.Use existing knowledge base content to search for known...
-
Service Desk Specialist
2 months ago
scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Service Desk Specialist
2 months ago
scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Service Desk Specialist
3 months ago
Scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Apex Systems | Service Desk | scottsdale, az
2 weeks ago
scottsdale, United States Apex Systems Full timeJob Title: Service DeskLocation: Phoenix, AZ (Hybrid Remote: Monday – Wednesday Onsite / Thursday & Friday Remote)Pay Rate: $18 - $22/hrContract Duration: 18 months on W2Required Experience: 2+ years of experience working in a service desk or customer service environmentMinimum 1 year technical support experienceMinimum 1 year phone support...
-
Front Desk Associate
2 weeks ago
Scottsdale, Arizona, United States Mountainside Fitness Full timeWe are seeking an exceptional Front Desk Associate to join our team at Mountainside Fitness. With 21 fitness centers across Arizona, serving over 100,000 active members, and employing 1600 staff, we offer a dynamic and supportive work environment.Estimated Salary RangeThe estimated salary for this role is between $25,000 and $35,000 per year, depending on...
-
Member Services Sales Associate
1 week ago
Scottsdale, United States Center Court Pickleball Club Full timeJob Title: Member ServicesAssociate Job Description: The Member Services Associate isresponsible for promoting and selling memberships for the pickleball club whileproviding exceptional customer service to current and potential members. The idealcandidate will be enthusiastic, outgoing, and have a passion for the sport ofpickleball.Key...
-
Service Desk Lead
4 weeks ago
Scottsdale, AZ, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
-
Front Desk Agent
3 weeks ago
Scottsdale, United States Marriott Full timeMarriott Hotels - JobID: 206C195B5211CF5A6D9E012D526B5EB0 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...
-
Front Desk Receptionist
1 month ago
Scottsdale, United States Four Seasons Full timeFour Seasons - 10600 East Crescent Moon Drive [Guest Service / Concierge] As a Front Desk Receptionist at Four Seasons, you'll: Greet guests with a warm smile and check them in efficiently; Answer phone calls and assist with reservations and inquiries; Maintain a clean and organized front desk area; Provide exceptional customer service and address any guest...