Service Desk Technician
3 months ago
A non-profit organization is looking to backfill a team member on their Service Desk Team who moved out of state. They're looking for a entry-mid level technician to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and documentation.
Top Skills:
1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.)
2. Office 365 experience - know their way around the platform
3. Good reasoning and troubleshooting skills - experience troubleshooting hardware and software
This is a M-F onsite schedule with two weeks of training. Schedule is 6-2:30pm
First week - knowledge transfer with no live time (phones)
Second week - shadowing a senior member on the team and taking turns on the phones
Once this person is up and running and the manager feels comfortable enough, this can turn into a remote opportunity.
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Service Desk Technician
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Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionTop Skills' Details1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.)2. Office 365 experience - know their way around the platform3. Good reasoning and troubleshooting skills - experience troubleshooting hardware and softwareJob DescriptionA non-profit...
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Service Desk Technician
3 months ago
Scottsdale, United States TEKsystems Full timeJob DescriptionJob DescriptionTop Skills' Details1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.)2. Office 365 experience - know their way around the platform3. Good reasoning and troubleshooting skills - experience troubleshooting hardware and softwareJob DescriptionA non-profit...
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