Customer Service Receptionist
4 days ago
Must Haves:
- High School diploma or equivalent.
- Strong customer service and communication skills.
- Proficient with computers and navigating multiple applications.
- Ability to work effectively in a fast-paced environment.
- Experience working with contact center workforce management systems like genysis, AWS, five9.
- CRM – Salesforce preferred.
- Hours required: 8am-9pm EST, Monday-Saturday- Will only work 40 Hours Total
Plusses:
- Insurance license (Property, Casualty, Life and Health).
- Knowledge of insurance products.
Day to Day Responsibilities:
- Deliver outstanding service to members via phone and computer.
- Respond to inquiries, resolve issues, and process transactions efficiently.
- Promote Auto Club Group products and services.
- Maintain accurate records and handle confidential information.
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