Receptionist

6 days ago


Oak Brook, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Receptionist in Oak Brook, Illinois. This role involves front desk reception work, including answering phones, scheduling appointments, and light administrative work.

Responsibilities:
• Efficiently manage the front desk operations, ensuring a smooth workflow.
• Answer incoming calls, directing them to the appropriate departments or individuals.
• Schedule appointments accurately, ensuring optimal utilization of resources.
• Carry out light administrative tasks to support the efficient running of the office.
• Distribute mail within the office, ensuring it reaches the correct recipients.
• Scan documents and ensure they are correctly filed for easy retrieval.
• Collaborate with Billing / Intake Coordinators to ensure a smooth workflow.
• Maintain a personable demeanor, navigating difficult conversations effectively.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various administrative tasks.
• Provide exceptional customer service, addressing any queries or concerns promptly.• Proficiency in answering multi-line phone systems
• Excellent customer service skills
• Ability to perform data entry tasks with accuracy
• Experience in email correspondence
• Strong interpersonal skills
• Proficiency in Microsoft Excel
• Familiarity with Microsoft Outlook
• Competency in Microsoft Word
• Experience in organizing files effectively
• Ability to schedule appointments efficiently
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