Customer Service Representative
2 months ago
Responsibilities:
• Field and respond to incoming customer inquiries and requests efficiently
• Categorize and qualify inbound leads, directing them to the appropriate teams as necessary
• Update and maintain our database, ensuring the accuracy and completeness of all customer records
• Coordinate with Account Executives and Client Success Specialists for further lead qualification and handling
• Handle the creation and dispatch of initial correspondence for clients who have inquiries about claims
• Perform administrative tasks to support the seamless operations and client communication within the service department
• Use email introductions to refer unqualified leads to the appropriate person in our referral network
• Monitor customer accounts and take appropriate action when necessary
• Utilize Microsoft Excel and Word for data entry and to maintain order entry
• Schedule appointments as required, ensuring a smooth and efficient customer service experience.• Minimum of 3 years experience in a customer service role
• Proven ability to answer inbound calls efficiently and professionally
• Previous experience in a call center customer service environment
• Strong data entry skills, with high level of accuracy and attention to detail
• Ability to handle email correspondence in a professional and timely manner
• Experience with both inbound and outbound calls
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in order entry processes
• Ability to schedule appointments effectively and manage a busy calendar
• Excellent communication skills and a customer-focused approach
• Ability to handle high-stress situations and resolve customer issues effectively.
-
Customer Service Representative
15 hours ago
Newport Beach, California, United States Scratch Bakery Cafe Full timeWe are seeking a Customer Service Representative to join our team at Scratch Bakery Cafe. As a Customer Service Representative, you will be responsible for ensuring a positive customer experience and contributing to the success of our cafe.About the Position:This is a full-time or part-time position, depending on your availability. You will be required to...
-
Customer Service Representative
5 days ago
Newport Beach, California, United States Big Canyon Country Club Careers Full timeMember Services RepresentativeBig Canyon Country Club is seeking a highly skilled Member Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests.About the Role:Provide personalized service to members and guests, responding to inquiries and resolving...
-
Customer Service Representative
5 days ago
Newport Beach, California, United States Domino's Franchise Full timeAbout the OpportunityWe're excited to offer a Customer Service Representative position at Domino's Franchise, where you'll have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers. As a key member of our team, you'll be responsible for delivering exceptional customer service, operating company...
-
Customer Service Representative
6 days ago
Newport Beach, California, United States Ace Hardware Full timeAce Hardware is a dynamic and fast-paced environment that values teamwork, innovation, and customer satisfaction. We are seeking a motivated and customer-focused Customer Service Representative to join our team.In this role, you will be responsible for:Delivering exceptional customer experiences, resolving issues promptly, and exceeding customer...
-
Customer Service Representative
17 hours ago
Newport Beach, California, United States Scratch Bakery Cafe Full timeOverviewScratch Bakery Cafe is seeking a motivated and friendly individual to join our team as a Cashier/Barista/Customer Service representative. In this role, you will be responsible for providing excellent customer service, preparing beverages, and maintaining a clean and welcoming environment for our customers.We offer a competitive hourly wage plus...
-
Customer Service Representative
3 weeks ago
Newport Beach, California, United States Bear Flag Fish Company Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Bear Flag Fish Co.ResponsibilitiesGreet customers with a smile and provide exceptional service throughout their dining experience.Take orders accurately and efficiently, making recommendations to enhance the customer's visit.Work collaboratively with colleagues to...
-
Customer Service Representative
14 hours ago
Newport Beach, United States Jupiter Yoga Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at Jupiter Yoga.This role involves providing exceptional customer service, managing administrative tasks, and supporting the day-to-day operations of the office.Duties and Responsibilities:Work closely with the owner to ensure efficient task executionPlan and coordinate...
-
Customer Service Representative
3 weeks ago
Newport Beach, California, United States UFC Gym Full timeUnlock a fulfilling career with UFC Gym as a Member Services Representative. As a key member of our team, you will be responsible for the day-to-day management of dues growth for all signature clubs.Job SummaryWe are seeking an organized, professional, and proactive individual to join our team. The ideal candidate will have excellent customer service skills,...
-
Customer Service Representative
2 weeks ago
Newport, Oregon, United States Walmart Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers. This is an excellent opportunity to work in a fast-paced retail...
-
Insurance Customer Service Representative
2 weeks ago
Newport Beach, United States Jobot Full timeJob OverviewWe are seeking a highly skilled and organized Insurance Customer Service Representative to join our team at Jobot. As a key member of our commercial lines department, you will be responsible for providing exceptional customer service, processing renewals, and handling policy changes. If you have prior insurance experience and a passion for...
-
Customer Service Representative
5 days ago
Daytona Beach, Florida, United States Gordon Food Service Full timeGordon Food Service Store is seeking a highly skilled and motivated Customer Service Representative to join our team. This part-time role offers a competitive salary of $12-$15 per hour and a range of benefits, including profit sharing and a 401(k) plan. As a key member of our team, you will provide exceptional customer service, respond to customer...
-
Newport Beach, United States Hertz Full timeAbout This OpportunityWe are seeking a highly motivated and customer-focused Customer Service and Sales Associate Representative to join our team at Hertz. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving revenue growth through the sale of various products and services.
-
Customer Service Representative
3 months ago
Newport, United States Circle K Full timeCircle K - 22 N Coast Highway [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
3 weeks ago
Newport, Oregon, United States Safeway Full timeSafeway is seeking a skilled Customer Service Representative to join our team. As a Retail Sales and Store Support professional, you'll be the face of our company, interacting with valued customers daily.We offer a competitive salary of $40,000 per year, depending on location and experience. You'll be responsible for:Providing exceptional customer service,...
-
Customer Service Representative
7 days ago
Newport, Kentucky, United States Great Lakes Ace Hardware Full timeAt Great Lakes Ace Hardware, we are seeking a skilled and dedicated Customer Service Representative to join our team. This role is responsible for delivering assembled grills and other products to stores and customers in the Newport, Kentucky area.As a key member of our delivery team, you will be working closely with store associates, supervisors, and the...
-
Customer Service Representative
2 weeks ago
Newport Beach, California, United States First Citizens Bank Full timeAbout First Citizens BankFirst Citizens Bank is a community-focused bank dedicated to helping our customers achieve their financial goals. We're committed to providing exceptional customer service and building strong relationships with our clients.SalaryThe base pay for this position is between $17,960 and $26,800 per year, depending on skills, experience,...
-
Customer Service Representative
6 days ago
Newport, Rhode Island, United States Gap Inc. Full timeAt Gap Inc., we're seeking a Customer Service Representative to join our team. As a Sales Floor Team Member, you'll handle customer interactions and potential issues professionally.Key Responsibilities:Handle customer inquiries and resolve issues efficientlySupport sales floor operations, including maintaining a neat and organized work areaWe offer a...
-
Customer Service Representative
14 hours ago
Newport, Minnesota, United States RSI Agency Inc Full timeAbout RSI Agency Inc">We are a small, independent insurance office looking for a detail-oriented and organized customer service representative to join our team. With a strong focus on providing excellent customer service, we are seeking an individual who is outgoing, self-motivated, and able to multi-task. ">Job Summary ">The Customer Service Representative...
-
Customer Service Representative
2 months ago
Newport News, United States Smart Solutions Inc Full timeDescription The Customer Service Representative will be responsible for creating lasting relationships with our customers and driving customer satisfaction by providing quality care. Our Customer Service Representatives provide knowledgeable, professional, and efficient service for our clientele. Additionally Customer Service Representatives drive sales by...
-
Customer Service Representative
6 days ago
Newport, Minnesota, United States Americold Full timeAmericold is a leading provider of temperature-controlled storage and transportation services. We are seeking a skilled Customer Service Representative to join our team. This role is an excellent opportunity for individuals who enjoy providing top-notch customer service and working in a fast-paced environment.About the JobThe successful candidate will be...