Collections Specialist

2 days ago


Garden City, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Collections Specialist based in Westbury, New York. This role focuses on managing collections and accounts receivable within our industry. The successful candidate will be tasked with a variety of responsibilities, including portfolio management, phone and email collections. This role offers a long-term contract employment opportunity.


Responsibilities:

• Manage collections portfolio with a focus on improving accounts receivable.

• Carry out phone collections to follow up on due payments.

• Handle email collections, ensuring clear, professional communication.

• Utilize Microsoft Excel for tasks such as Vlookups and pivot tables.

• Leverage accounting software systems for efficient and accurate work.

• Maintain customer relationships through CRM.

• Respond to inbound calls in a timely and professional manner.

• Handle billing functions as required.

• Oversee the administration of claims.

• Use Excel formulas for efficient data management and reporting.

• Proficiency in Accounting Software Systems
• Experience with CRM systems
• Knowledge of Accounts Receivable (AR)
• Ability to handle answering inbound calls
• Familiarity with billing functions
• Experience in claim administration
• Understanding of collection processes
• Proficiency in Excel formulas
• Proficiency in Microsoft Excel
• Ability to maintain professionalism and confidentiality
• Excellent communication skills, both verbal and written
• Detail-oriented and able to multitask effectively
• Strong problem-solving and analytical skills
• Ability to work independently and collaboratively within a team.

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