Desktop Support Technician

3 weeks ago


Philadelphia, United States Insight Global Full time
Job DescriptionJob Description

Day-to-Day: A client is looking for a Desktop Support technician in the Philadelphia, PA area.

 

They are looking for an experienced person with minimum 3 years of experience in Desktop Support. They are looking for individuals that focus on customer service and problem solving. They need people that think on their feet and communicate clearly issues.

 

They will be responsible for resolving tickets in a 50% PC and 50% MAC environment. They will provide 2 weeks of training.

 

Desired Skills and Experience:

  • 3 years of Desktop Support Enterprise level experience
  • MAC experience
  • Window 7 or greater and MAC 10/10 or greater
  • Strong Imaging and migration experience (Ghost)
  • Technology Background: Active Directory, MS Office, Outlook, o365, device connectivity, VPN, Networking, Ghost, SCCM, Server, Linux/Unix

 

Plusses:

  • Previous Healthcare, University experience
  • Any Lead Experience (projects or team)
  • Bachelors Degree
  • MAC hardware experience is a plus


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