Patient Services Associate

4 weeks ago


Philadelphia, United States Insight Global Healthcare Full time
Job DescriptionJob Description

A client is looking for a Patient Services Associate to join their team here in Philadelphia for their primary medicine practice.
They will work for the health system in maintaining a high level of customer satisfaction. On a regular basis they will be scheduling/coordinating patient appointments/tests facilitating patient requests, contacting insurance companies, verifying insurance, and updating patient billing information. They will be documenting that information in the EPIC portal. The ideal candidate will have a passion for customer care and patient satisfaction.

 

Requirements:

- 1+ years of customer service experience as a Patient Service Associate
- Computer knowledge and skills required, particularly Excel
- Critical thinking and multi-tasking skills required
- previous experience with Insurances and prior authorizations



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