PRN Patient Services Associate- Nights
2 weeks ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?Summary:The PRN Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities. Rotation between PSA functions and/or departments may be required.Responsibilities:Patient Service:Strives to understand and anticipate patient needs, manages service recovery efforts when needed, enlisting management assistance as appropriate, identifies opportunities to improve the patient experience.As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR.Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments.Responsible for arriving/departing activities of patient at practice and performs point of service activities: collects copays and records accurately, obtains necessary signatures/forms, obtains insurance cards and referrals/authorizations, updates appointment status in EMR, and finalizes all check-out procedures.Communicates with patients regarding patient flow and wait times - keeps manager aware of potential issues as they arise.Issues referrals and obtains pre-authorizations for patients as required and as per protocol.Financial:Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral.Validates patient demographic/insurance information and/or registers new patients into EMR using established protocolsRecords receipts accurately to ensure end of day reconciliation Participates in cash reconciliation delineations.Resolves work queues and/or issues from front-end reportsProactively prioritizes recovery of missing charges.Orders supplies for the office and generates front-end process reports as requested.Other / Regulatory:Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc)Flexible and readily adopts new processes and engages in practice operation changes.Credentials:Epic Certifications (Required) Must successfully complete/pass EPIC schedgistration training/testsEducation or Equivalent Experience:H.S. Diploma/GED (Required)Education Specialization: Associate of Arts or Science (Required)Equivalent Experience: Or 4+ years Customer Service Experience OrCompletion of our Pathway Program in lieu of educationWe believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Live Your Life's WorkWe are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Patient Services Associate
4 weeks ago
Philadelphia, United States Insight Global Healthcare Full timeJob DescriptionJob DescriptionA client is looking for a Patient Services Associate to join their team here in Philadelphia for their primary medicine practice.They will work for the health system in maintaining a high level of customer satisfaction. On a regular basis they will be scheduling/coordinating patient appointments/tests facilitating patient...
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Patient Care Technician PRN
1 month ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryAt Jefferson Health, we're seeking a dedicated and compassionate Patient Care Technician PRN to join our team. As a Patient Care Technician, you will play a vital role in providing direct bedside care to patients, ensuring their comfort and well-being. Your responsibilities will include performing assigned nursing procedures, maintaining accurate...
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Patient Service Representative
1 month ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed)Looking to elevate your career? Join us! Location: Philadelphia, PA (Jefferson Torresdale)Hours: : As NeededDepartment Highlights:Patient-Focused TeamCohesive and Friendly EnvironmentSupportive and Encouraging AtmosphereHere is what you will need: High School diploma;Two years of healthcare registration or...
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Patient Service Representative
2 weeks ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Philadelphia, PA (Jefferson Torresdale) Hours: : As Needed Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare...
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Patient Services Associate II
4 months ago
Philadelphia, United States Jefferson Health Full time**SIGN ON BONUS FOR ELIGIBLE NEW HIRES** The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and...
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Physical Therapist
2 months ago
Philadelphia, United States AristaCare Health Services Full timeJob DescriptionJob DescriptionPhysical Therapist - In-House SNF (Full Time or PRN) Job Position: Physical Therapist for an In-house Skilled Nursing FacilityJob Type: Full Time or PRNJob Purpose: To assist in planning, organizing, developing, and directing Physical therapist services in accordance with current applicable federal, state, and local standards,...
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Respiratory Therapist
4 weeks ago
Philadelphia, United States EAST FALLS HEALTHCARE LLC Full timeRespiratory Therapist (full time, part time, per Diem)Come Join the AristaCare at East Falls FamilyAristaCare is seeking an experienced Respiratory Therapist who is trained in the technical aspects of respiratory care and will exhibit those skills and deliver modalities of respiratory therapy, emergent and intensive respiratory care, and diagnostic...
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Patient Navigator- PRN
6 months ago
Philadelphia, United States Healogics Full timeThe rewards at Healogics are immense, starting with the important work we do to change patients lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider...
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Patient Navigator- PRN
6 months ago
Philadelphia, United States Healogics Full timeThe rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider...
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Philadelphia, Pennsylvania, United States Jefferson Health Full timeThe Patient Services Associate II plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. They verify insurance, referrals, and patient demographic information, ensuring a seamless flow of patients to examination rooms. This role supports the delivery of the Jefferson Experience...
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Respiratory Therapist
4 months ago
Philadelphia, United States EAST FALLS HEALTHCARE LLC Full timeRespiratory Therapist (full time, part time, per Diem) Come Join the AristaCare at East Falls Family AristaCare is seeking an experienced Respiratory Therapist who is trained in the technical aspects of respiratory care and will exhibit those skills and deliver modalities of respiratory therapy, emergent and intensive respiratory care, and diagnostic...
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Physical Therapist PRN
2 months ago
Philadelphia, United States Concentra Network Services Full timePhysical Therapist PRN Location US-PA-Philadelphia Job ID 305600 Pos. Category Therapy - Physical Therapist Pos. Type Per Diem Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the...
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Patient Services Representative
4 months ago
Philadelphia, United States Spectrum Health Services, Inc. Full timeJob DescriptionJob Summary:The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and critical thinking...
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Patient Services Representative
5 months ago
Philadelphia, United States Spectrum Health Services, Inc. Full timeJob Description Job Summary: The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and critical thinking...
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Patient Care Technician PRN
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Care Technician at Jefferson Health, you will play a vital role in providing high-quality patient care in an acute care inpatient environment. Your primary responsibility will be to assist nursing staff with various tasks, ensuring the comfort and well-being of our patients. This includes performing assigned nursing procedures,...
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Occupational Health Physician PRN
4 weeks ago
Philadelphia, United States Concentra Network Services Full timeOccupational Health Physician PRN Location US-PA-Philadelphia Job ID 306920 Pos. Category Medical - Physician Pos. Type Per Diem Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the...
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Patient Services Representative
4 months ago
Philadelphia, United States Pediatric Dental Associates Full timeOverview: Pay: $14-$16/hour Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...
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Patient Care Technician PRN
2 months ago
Philadelphia, United States Jefferson Health Full timeAbout Jefferson Join the mission of Improving Lives as a Patient Care Tech at Jefferson Health. With more than 42,000 employees, we're the second largest employer in Philadelphia and the largest health system in the Philadelphia region. Our work to improve lives is never done. About Our Unit This unit is located at Jefferson Einstein Hospital in...
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Philadelphia, Pennsylvania, United States Universal Health Services Full timeOpportunity Details: Universal Health Services is seeking a board eligible/certified psychiatrist for a PRN position at Friends Hospital in Philadelphia. The new associate will work with a cohesive multidisciplinary team of behavioral healthcare professionals comprised of psychiatrists, registered nurses, masters-prepared counselors, and mental health...
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Mobile Phlebotomist
2 months ago
Philadelphia, United States Getlabs Full timeGetlabs is the leading platform for at-home diagnostics.Healthcare organizations use Getlabs to send mobile phlebotomists to patients' homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $45M from investors...
