Office Services Associate

3 weeks ago

Houston, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. As an Office Services Associate, you will be responsible for handling a variety of office duties including answering and transferring calls, accepting deliveries, and managing additional projects as assigned. This role is primarily involved in the industry of customer service and office operations.

Responsibilities:

• Efficiently manage a multi-line phone system, ensuring smooth communication within the office
• Accept and sort mail and deliveries, keeping track of incoming and outgoing packages
• Handle sensitive and confidential documents with discretion and detail orientation
• Communicate effectively with team members regarding job tasks and deadlines
• Set up and break down conference rooms for meetings and events, ensuring spaces are well-prepared and organized
• Maintain cleanliness and orderliness in pantries and kitchens
• Provide backup reception support as needed, covering lunches and time off for colleagues
• Show a willingness to learn and adapt to new tasks and environments, demonstrating a positive attitude
• Maintain a detail oriented demeanor and thick skin in various situations, showing resilience and adaptability
• Utilize customer service skills to create and maintain positive relationships with clients and team members.• Proficiency in Customer Service, with the ability to handle client queries with grace and professionalism.
• Familiarity with Office Functions, including administrative tasks, paperwork, and scheduling.
• Knowledge of Operations, including the ability to manage workflows and streamline processes.
• Understanding of Procedures and Policy, ensuring compliance with company and regulatory standards.
• Experience in Answering Inbound Calls, demonstrating excellent telephone etiquette.
• Proven ability to Supervise teams, fostering a productive and harmonious work environment.
• Proficiency in using About Time software for time and attendance management.
• Familiarity with Hiring Processes, including recruitment, interviewing, and onboarding.
• Experience in Scanning, both physical documents and digital files.
• Ability to perform Receptionist Duties, including greeting visitors and managing appointments.
• Ability to Troubleshoot office equipment issues and coordinate with technical support when necessary.
• Familiarity with Facility management, ensuring a safe and comfortable work environment.
• Experience in Retail, particularly in a customer-facing role.
• Digital proficiency, with the ability to use office software and platforms effectively.
• Familiarity with Payroll Functions, ensuring accurate and timely staff payments.
• Excellent Communication Skills, both written and verbal.
• Ability to Answer customer inquiries promptly and professionally.
• Experience in managing Deliveries, both incoming and outgoing.
• Proficiency in Scanning Documents and maintaining digital files.
• Ability to Maintain Logs, ensuring accurate record keeping.
• Experience in managing Conference Calls, including scheduling and technical support.
• Familiarity with office Machinery, including printers, copiers, and fax machines.
• Experience in handling Paper documents, including filing and archiving.
• Ability to ensure Quality Assurance, maintaining high standards in all job duties.

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