Robotic Customer Support
3 weeks ago
Summary: Seeking a Robot Support Specialist to provide exceptional customer support and ensure smooth operations for users of advanced robotic technology in the sports industry.
Requirements:
- Proficiency with Google Workspace and Microsoft Office tools
- Foundational understanding of software automation and/or mechatronics
- Ability to multitask effectively and manage multiple priorities
Preferred Skills:
- Familiarity with the sports industry
- Experience using CRM systems like Hubspot
- Knowledge of troubleshooting tools such as Samsung Knox and TeamViewer
Responsibilities:
- Respond promptly to customer requests for operational or technical support
- Provide clear guidance and troubleshooting assistance to robot users
- Maintain accurate support tickets documenting customer interactions
- Update and manage customer records as needed
- Assist in analyzing data to improve customer support operations
Pay Details: $20.00 to $28.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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